{"id":8068,"date":"2020-12-30T23:12:48","date_gmt":"2020-12-30T23:12:48","guid":{"rendered":"https:\/\/vaulteksafe.com\/?page_id=8068"},"modified":"2024-04-03T16:56:48","modified_gmt":"2024-04-03T16:56:48","slug":"rs200i-home","status":"publish","type":"page","link":"https:\/\/vaulteksafe.com\/support\/rs200i-home\/","title":{"rendered":"Support – RS200i"},"content":{"rendered":"
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Vaultek Support<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n
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RS Series<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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RS200i<\/h1>\n\n\t\t<\/div>\n\t<\/div>\n
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Support for RS200i<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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Support for RS200i<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Get Started<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Easy to follow setup guide.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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Discover safes capabilities.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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Troubleshooting<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Discover safes capabilities.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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Manuals<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Digital product manuals.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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View Manuals ><\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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WiFi Setup<\/strong><\/span><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Vaultek satisfaction guarantee.<\/span><\/p>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n

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Register Safe<\/strong><\/span><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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FAQ<\/h4><\/i><\/div>

Can I keep my safe plugged in?\u00a0<\/strong>Leaving your safe plugged in continually will not harm the safe or battery. However, to preserve battery life we suggest that you unplug occasionally to allow the battery to cycle down.<\/p>\n

Can I keep the safe plugged in at all times?\u00a0<\/strong>Leaving your safe plugged in continually will\u00a0not<\/span>\u00a0harm the safe or battery. However, to preserve the battery life we suggest that you unplug occasionally to allow the battery to cycle down.<\/p>\n

What happens to the fingerprints that are stored in my Vaultek\u00ae<\/sup>\u00a0safe when the battery dies?\u00a0<\/strong>The safe retains all fingerprints in the even of battery failure. Once the power is restored by inserting the AC adapter cable, the unit will function as it did before the power loss.<\/p>\n

How do I improve fingerprint success rate?<\/strong>\u00a0The most helpful tip is to program the same finger 4 to 5 times. You have 20 slots available for programming and you can also try your thumb as it has more surface area to read.<\/p>\n

Why can\u2019t I sign into my account?\u00a0<\/strong>It\u2019s important to understand that your online account is different from your Wi-Fi account. To bring your Wi-Fi safe online through the Vaultek Wi-Fi app, a Wi-Fi account will need to be created. If you are experiencing any issues logging into your online account, please email support@vaulteksafe.com.<\/p>\n<\/div><\/div>

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Battery Installation<\/h4><\/i><\/div>

Your safe uses a 3.6V 18650 rechargeable lithium-ion with a flat top. A minimum 2000 mAh capacity is required, however 2200 mAh or higher can be used to increase operation time.<\/p>\n

1) To get started, insert one of your backup keys into the keyhole located under the keyhole cover on the front door. Push key in and rotate the key clockwise to open the safe.<\/p>\n

2) Locate the battery compartment inside the safe on the backside of the front door.<\/p>\n

3) Remove the battery cover by pressing down on the tab near the top of the cover.<\/p>\n

4) Insert the 18650 rechargeable lithium-ion battery (included in accessory box) into the battery compartment. Note that your Vaultek\u00ae safe automatically detects the polarity of the battery and can be installed in either direction.<\/p>\n

Tip!<\/strong>\u00a0For easy removal make sure to place the pull string over the battery before replacing the cover.<\/p>\n

5) When the battery is inserted you will hear a short welcome tone and the keypad will light up.<\/p>\n

6) Once you hear the tone replace the battery cover. You are now ready to program your safe.<\/p>\n

Your Vaultek safe is powered by a rechargeable lithium-ion battery and comes with a charging kit which includes an AC power adapter and a charging cable. Safe and charging cable can be used with all international power adapters. Under normal usage, a fully charged battery can last up to one month.<\/em><\/p>\n

Due to powerful features of the RS500i it is recommended to keep the safe plugged in.<\/strong><\/p>\n

Recharging the Battery<\/strong><\/p>\n

1) To recharge the safe, plug the micro-USB into the micro-USB receiving jack located on the side of the safe and connect to a standard USB port or wall outlet using the AC power adapter. Approximate recharge time is 2.5 hours.<\/p>\n

2) The LED next to the receiving jack on the side of the safe will glow RED indicating charging and GREEN indicating charged.<\/p>\n

Using the Power Pack<\/strong><\/p>\n

ONLY use VP6000<\/strong>\u00a0to charge the installed 18650 battery when the battery is LOW.<\/p>\n

Unplug VP6000 immediately when the battery is mostly or fully charged.<\/p>\n

CAUTION:<\/strong><\/em>\u00a0Leave VP6000 plugged-in when the battery is fully charged will cause the safe reset to LPM OFF mode (Wi-Fi always ON) thus deplete VP6000 quickly.<\/p>\n<\/div><\/div>

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Programming Master Code<\/h4><\/i><\/div>

First time users should change the default code as soon as possible to prevent unauthorized access to your safe.<\/p>\n

Code Requirements Tips!<\/strong><\/p>\n