{"id":8053,"date":"2020-12-30T22:43:58","date_gmt":"2020-12-30T22:43:58","guid":{"rendered":"https:\/\/vaulteksafe.com\/?page_id=8053"},"modified":"2021-02-04T20:23:44","modified_gmt":"2021-02-04T20:23:44","slug":"sl20i-sl20-home","status":"publish","type":"page","link":"https:\/\/vaulteksafe.com\/support\/sl20i-sl20-home\/","title":{"rendered":"Support – SL20i SL20"},"content":{"rendered":"
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Support for SL20i and SL20<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Battery Installation<\/h4><\/i><\/div>

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1) To get started open the safe using one of your backup keys via the keyhole at the back of the safe. Open keyhole cover, push key in and rotate key clockwise to open the safe.<\/p>\n

2) Locate the battery door and open by depressing the tab near the front of the cover, allowing the door to fold down (Figure A\/B).<\/p>\n

3) Snap the battery (included in accessory box) into the battery door (Figure B\/C). The battery door has molded snaps for the battery to clip into. Note that your Vaultek\u00ae safe automatically detects the polarity of the battery and can be snapped in either direction.<\/p>\n

TIP:<\/strong><\/em> Make sure to push battery to back of the battery door allowing the door to close properly.
\nClose the battery door. When the battery door is closed you will hear a short welcome tone and the keypad will light up.<\/p>\n

IMPORTANT:<\/strong><\/em> First time users should change the default code immediately after installing the battery to prevent unauthorized access to your safe.<\/p>\n<\/div><\/div>

Can I keep my safe plugged in?<\/h4><\/i><\/div>

Leaving your safe plugged in continually will not harm the safe or battery.<\/p>\n

However, to preserve battery life we suggest that you unplug occasionally to allow the battery to cycle down.<\/p>\n<\/div><\/div>

Charging Safe<\/h4><\/i><\/div>

1) To recharge the safe, plug the micro-USB into the micro-USB receiving jack located on the back side of the safe and connect to a standard USB port or wall outlet using the AC power adapter. Approximate recharge time is 2.5 hours.<\/p>\n

2) The LED next to the receiving jack on the side of the safe will glow RED indicating charging and GREEN indicating charged.<\/p>\n

After installing the battery, use the charging kit provided to charge the unit 100%.<\/p>\n<\/div><\/div>

Using Powerpack with Wi-Fi Safe<\/h4><\/i><\/div>

ONLY use VP6000<\/strong> to charge the installed 18650 battery when the battery is LOW.<\/p>\n

Unplug VP6000 immediately when the battery is mostly or fully charged.<\/p>\n

CAUTION:<\/strong><\/em> Leave VP6000 plugged-in when the battery is fully charged will cause the safe reset to LPM OFF mode (Wi-Fi always ON) thus deplete VP6000 quickly.<\/p>\n<\/div><\/div>

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Master Code<\/h4><\/i><\/div>

NSL20 \/ NSL20i<\/strong><\/h3>\n

1) Open the safe. Note, keys are included. With the safe open, press and hold the ‘1’ key and “PROGRAM” button together (3 seconds) until all keys turn RED and let go.<\/p>\n

2) Enter your NEW master code.<\/p>\n

3) IMMEDIATELY Press and hold the ‘1’ key and “PROGRAM” button together a second time (3 seconds) until all keys turn RED and let go.<\/p>\n

4) Enter your NEW master code a second time.<\/p>\n

5) IMMEDIATELY Press and hold the ‘1’ key and “PROGRAM” button together a third time (3 seconds) until the safe beeps and all keys turn GREEN and let go. This tone confirms that the code has been reset.<\/p>\n

If you make a mistake and the new code will not work, simply start over with step 1.<\/em><\/p>\n

SL20 \/ SL20i \/ SE20
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1) Open the safe. Note, keys are included. With the safe open, press and hold the “PROGRAM” button (3 seconds) until all keys turn RED and let go.<\/p>\n

2) Enter your NEW master code.<\/p>\n

3) IMMEDIATELY Press and hold the “PROGRAM” button a second time (3 seconds) until all keys turn RED and let go.
\nEnter your NEW master code a second time.<\/p>\n

4) IMMEDIATELY Press and hold the “PROGRAM” button together a third time (3 seconds) until the safe beeps and all keys turn GREEN and let go. This tone confirms that the code has been reset.<\/p>\n

If you make a mistake and the new code will not work, simply start over with step 1.<\/em><\/p>\n<\/div><\/div>

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Fingerprints (Only SL20i)<\/h4><\/i><\/div>

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TIP:<\/strong><\/em> Place the core of the fingerprint flat (Figure F+G) over the center of the scanner (this allows the scanner to read where most of the fingerprint detail is located) see (Figure F).<\/p>\n

TIP:<\/strong><\/em> Adjust your finger slightly between scans for increased accuracy.<\/p>\n

TIP:<\/strong><\/em> Excessive moisture, lotions, or dirt will affect your fingerprint and may cause inaccurate sensor reading.<\/p>\n

TIP:<\/strong><\/em> If you are having difficulty with your print, program the same fingerprint 4 or 5 times. You have 20 slots available for programming and you can also try your thumb as it has more surface area to read.<\/p>\n<\/div><\/div>

Program Fingerprints<\/h4><\/i><\/div>

NSL20 \/ NSL20i<\/strong><\/h3>\n

IMPORTANT:<\/strong><\/em> The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users.<\/p>\n

1) Open the safe. Program 1st fingerprint by pressing and holding the ‘2’ key and “PROGRAM” button together (3 seconds). The fingerprint LED will turn solid RED and the ‘1’ key on the keypad will start blinking RED.<\/p>\n

TIP:<\/strong><\/em> If all keys are blinking RED and the fingerprint LED turns solid RED then refer to programming fingerprints 3-20 on next page.<\/p>\n

2) Using the helpful programming tips provided on page 09 place your finger on the fingerprint scanner for the 1st of five scans. When the safe beeps and the ‘1’ key lights up GREEN remove your finger.<\/p>\n

3) Place finger again over the scanner until the safe beeps and the ‘2’ key lights up GREEN and lift. You will repeat this process until all keys (1-5) are solid GREEN.<\/p>\n

4) Close door and test to see if the safe will open using your fingerprint.<\/p>\n

5) Repeat steps 1 through 4 to add the 2nd administrative fingerprint.<\/p>\n

SL20 \/ SL20i
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IMPORTANT:<\/strong><\/em> The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users.<\/p>\n

1) Open the safe. Program 1st fingerprint by quickly pressing “PROGRAM”. The fingerprint LED will turn solid RED and the ‘1’ key on the keypad will start blinking RED.<\/p>\n

TIP:<\/strong><\/em> If all keys are blinking RED and the fingerprint LED turns solid RED then refer to programming fingerprints 3-20 on next page.<\/p>\n

2) Using the helpful programming tips provided on page 11 place your finger on the fingerprint scanner for the 1st of five scans. When the safe beeps and the ‘1’ key lights up GREEN remove your finger.<\/p>\n

3) Place finger again over the scanner until the safe beeps and the ‘2’ key lights up GREEN and lift. You will repeat this process until all keys (1-5) are solid GREEN.<\/p>\n

4) Close door and test to see if the safe will open using your fingerprint.<\/p>\n

5) Repeat steps 1 through 4 to add the 2nd administrative fingerprint.<\/p>\n<\/div><\/div>

Program Additional Fingerprints<\/h4><\/i><\/div>

NSL20 \/ NSL20i<\/strong><\/h3>\n

After the first two Admin fingerprints have been locked in, you can add additional users or fingerprints, up to 20 unique users in total. This is very helpful in the event the fingerprint scanner is having a hard time reading your initial fingerprints, or if you wish to grant other users authorized access to your safe. Any additional users programmed require authorization from one of the two Admin fingerprints.<\/em><\/p>\n

1) Open the safe. Press and hold the ‘2’ key and “PROGRAM” button together (3 seconds)(Figure I on page 10). When all keys (1-5) are blinking RED scan one of the administrative fingerprints.<\/p>\n

2) Place one of the first two programmed admin fingerprints on the scanner and remove when the safe beeps and the fingerprint LED blinks GREEN. When the ‘1’ key starts blinking RED you can enroll a NEW fingerprint.<\/p>\n

TIP:<\/strong><\/em> If the administrative print is left on the scanner too long the safe will begin to program that fingerprint into the safe again and not the NEW fingerprint. If this happens start over with step one.<\/p>\n

3) Using the helpful programming tips provided on page 09 place the NEW finger on the scanner. When the safe beeps and the ‘1’ key lights up GREEN remove your finger.<\/p>\n

4) Place finger again over the scanner until the safe beeps and the ‘2’ key lights up GREEN and lift. You will repeat this process until all keys (1-5) are solid GREEN.<\/p>\n

SL20 \/ SL20i
\n<\/strong><\/h3>\n

After the first two Admin fingerprints have been locked in, you can add additional users or fingerprints, up to 20 unique users in total. This is very helpful in the event the fingerprint scanner is having a hard time reading your initial fingerprints, or if you wish to grant other users authorized access to your safe. Any additional users programmed require authorization from one of the two Admin fingerprints.<\/em><\/p>\n

1) Open the safe. Program additional fingerprints by quickly pressing “PROGRAM” (3 seconds)(Figure I on page 12). When all keys (1-5) are blinking RED scan one of the administrative fingerprints.<\/p>\n

2) Place one of the first two programmed administrative fingerprints on the scanner and remove when the safe beeps and the fingerprint LED blinks GREEN. When the ‘1’ key starts blinking RED you can enroll a NEW fingerprint.<\/p>\n

TIP:<\/strong><\/em> If the administrative print is left on the scanner too long the safe will begin to program that fingerprint into the safe again and not the NEW fingerprint. If this happens start over with step one.<\/p>\n

3) Using the helpful programming tips provided on page 11 place the NEW finger on the scanner. When the safe beeps and the ‘1’ key lights up GREEN remove your finger.<\/p>\n

4) Place finger again over the scanner until the safe beeps and the ‘2’ key lights up GREEN and lift. You will repeat this process until all keys (1-5) are solid GREEN.<\/p>\n<\/div><\/div>

Delete Fingerprints<\/h4><\/i><\/div>

NSL20 \/ NSL20i<\/strong><\/h3>\n

Individual fingerprints can not be deleted from the keypad on the safe. Following this procedure will erase all of the fingerprints including both administrative fingerprints. If you wish to delete individual fingerprints, you must use the Vaultek\u00ae Wi-Fi\u00ae app or online dashboard. This procedure will not affect the keypad master code.<\/em><\/p>\n

TIP:<\/strong><\/em> Fingerprints can also be temporarily disabled. Using the online Web Dashboard or Vaultek\u00ae Wi-Fi\u00ae app individual prints can be temporarily disabled and can not access the safe. This does not delete the fingerprint, only temporarily disables it until enabled again as needed.<\/p>\n

1) Press and hold the ‘3’ key and “PROGRAM” button together until all the keys light up RED and let go.<\/p>\n

2) Enter your master code on the keypad. If the code is correct, all the keys will blink GREEN and safe will beep indicating deletion of all the fingerprints.<\/p>\n

SL20 \/ SL20i
\n<\/strong><\/h3>\n

Individual fingerprints can not be deleted from the keypad on the safe. Following this procedure will erase all of the fingerprints including both administrative fingerprints. If you wish to delete individual fingerprints, refer to the Vaultek\u00ae app. This procedure will not affect the keypad master code.<\/em><\/p>\n

1) Press and hold keys ‘3’ and ‘5’ together until all the keys light up RED and let go.<\/p>\n

2) Enter your master code on the keypad. If the code is correct, all the keys will blink GREEN and safe will beep
\nindicating deletion of all the fingerprints.<\/p>\n<\/div><\/div>

Low Success Rate<\/h4><\/i><\/div>

First, delete the prints you have programmed in so far, and try again with the tips below:<\/p>\n

TIP:<\/strong><\/em> Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/p>\n

TIP:<\/strong><\/em> During the 5 scan programming process for each finger, slightly repositioning your finger after each scan will store more information and increase your success rate.<\/p>\n

TIP:<\/strong><\/em> To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/p>\n<\/div><\/div>

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Smart Key Nano<\/h4><\/i><\/div>

Smart Key Nano provides instant access to your safe in the event you need immediate entry. Its small footprint and mountable base make it easy to hide and conceal anywhere, making it suitable for use as a panic button. Please use responsibly.<\/p>\n

TIP! First time users<\/strong> should visit the “Setup and Pairing Quick Guide” on this page.<\/p>\n

IMPORTANT:<\/strong><\/em> Smart Key is compatible with VT Series (VT\/VTi), MX Series (MX\/MXi\/NMX\/NMXi), Slider Series (SL20\/SL20i\/NSL20\/NSL20i) and RS Series (RS200i\/RS500i).<\/p>\n<\/div><\/div>

Setup and Pairing Quick Guide<\/h4><\/i><\/div>

NSL20 \/ NSL20i<\/strong><\/span><\/h3>\n

IMPORTANT:<\/strong><\/em> Be sure to follow ALL steps for proper function.<\/p>\n

1) Press and hold the ‘5’ key then “PROGRAM” button together (3 seconds) until the keypad flashes RED.<\/p>\n

2) Aim Smart Key towards the safe and press. If the keypad flashes GREEN then the Smart Key has paired successfully. If the keypad flashes RED then simply start over with step 1.<\/p>\n

3) Set Smart Key Entry Mode: After pairing, Smart Key will be immediately active to test functionality, but then deactivate. Smart Key settings will need to be set to either On Demand or Progressive in order for Smart Key to open your safe. See Smart Key Entry Modes on next page for more information.<\/p>\n

Multiple Safe Management<\/strong><\/p>\n

A) Multiple Smart Keys can not pair with the same safe. It is recommended to pair one Smart Key per safe.<\/p>\n

B) Recommended setting when using the Smart Key is Progressive entry mode.<\/p>\n

C) You can manage multiple safes through the Vaultek\u00ae Wi-Fi\u00ae smartphone app and Web Dashboard.<\/p>\n

CAUTION:<\/strong><\/em> when managing multiple safes in On Demand entry mode there is a chance you can open all safes within range.<\/p>\n

SL20 \/ SL20i<\/span>
\n<\/strong><\/h3>\n

Your Vaultek\u00ae safe supports quick access with Smart Key technology. Smart Key is not included but can be purchased separately at www.vaulteksafe.com or from one of our authorized dealers. Take caution when using this feature and be responsible. Security can be compromised in the event the Smart Key is lost or stolen. Only pair Smart Key after thoroughly understanding the inherent risks.<\/em><\/p>\n

IMPORTANT:<\/strong><\/em> Be sure to follow ALL steps for proper function.<\/p>\n

1) Press and hold the ‘3’ key then “PROGRAM” button together (3 seconds) until all keys blink RED.<\/p>\n

2) Aim Smart Key towards the safe and press. If the keypad flashes GREEN then the Smart Key has paired successfully. If the keypad flashes RED then simply start over with step 1.<\/p>\n

3) Set Smart Key Entry Mode: After pairing, Smart Key will be immediately active to test functionality, but then deactivate. Smart Key settings will need to be set to either On Demand or Progressive in order for Smart Key to open your safe. See next page for more information.<\/p>\n

Multiple Safe Management<\/strong><\/p>\n

A) Multiple Smart Keys can not pair with the same safe. It is recommended to pair one Smart Key per safe.<\/p>\n

B) Recommended setting when using the Smart Key is Progressive entry mode.<\/p>\n

C) You can manage multiple safes through the Vaultek\u00ae Bluetooth\u00ae smartphone app and Web Dashboard.<\/p>\n

CAUTION:<\/strong><\/em> when managing multiple safes in On Demand entry mode there is a chance you can open all safes within range.<\/p>\n<\/div><\/div>

Assign Entry Mode<\/h4><\/i><\/div>

NSL20 \/ NSL20i<\/strong><\/span><\/h3>\n

After pairing you can toggle between access modes from the keypad, or WiFi smartphone app. To toggle modes from the safe’s keypad press and hold keys ‘2’ and ‘5’ then “PROGRAM” button together until the keypad indicates each mode as below.OR use the available Wi-Fi app.<\/p>\n

Off<\/strong> \u2013 Keys Turn Solid RED<\/p>\n

Progressive Entry Mode<\/strong> \u2013 Keys Blink Green
\nSafe goes into sleep mode and will require you to wake up the safe before using Smart Key. You can wake up the safe by pressing any key or brushing your hand across the keypad of the safe (backlit keys will turn RED).<\/p>\n

On Demand Entry Mode<\/strong> \u2013 Keys Solid Green
\nThis mode grants immediate access to your safe without having to wake it up.<\/p>\n

Warning:<\/strong><\/em> On Demand Entry Mode can open a safe in another room and\/or out of sight. To reduce the risk of an unattended open safe we recommend using Progressive Entry Mode.<\/p>\n

On Demand Entry mode requires significant power usage and can greatly reduce operation time. We suggest setting the Smart Key to Progressive Entry Mode to conserve battery.<\/p>\n

SL20 \/ SL20i<\/strong><\/span><\/h3>\n

After pairing you can toggle between access modes from the keypad, or Bluetooth smartphone app. To toggle from the keypad press and hold the ‘4’ key then “PROGRAM” button together. The keys will communicate as directed below.<\/p>\n

Off<\/strong> \u2013 Keys Turn Solid RED<\/p>\n

Progressive Entry Mode<\/strong> \u2013 Keys Blink Green
\nSafe goes into sleep mode and will require you to wake up the safe before using Smart Key. You can wake up the safe by pressing any key or brushing your hand across the keypad of the safe (backlit keys will turn RED).<\/p>\n

On Demand Entry Mode<\/strong> \u2013 Keys Solid Green
\nThis mode grants immediate access to your safe without having to wake it up.<\/p>\n

Warning:<\/strong><\/em> On Demand Entry Mode can open a safe in another room and\/or out of sight. To reduce the risk of an unattended open safe we recommend using Progressive Entry Mode.<\/p>\n

On Demand Entry mode requires significant power usage and can greatly reduce operation time. We suggest setting the Smart Key to Progressive Entry Mode to conserve battery.<\/p>\n<\/div><\/div>

Multiple Safe Management<\/h4><\/i><\/div>

Multiple Safe Management<\/strong><\/p>\n

A) Multiple Smart Keys can not pair with the same safe. It is recommended to pair one Smart Key per safe.<\/p>\n

B) Recommended setting when using the Smart Key is Progressive entry mode.<\/p>\n

C) You can manage multiple safes through the Vaultek\u00ae Bluetooth\u00ae smartphone app, Vaultek\u00ae WiFi smartphone app, or Web Dashboard depending on the safe.<\/p>\n

CAUTION:<\/strong><\/em> when managing multiple safes in On Demand entry mode there is a chance you can open all safes within range.<\/p>\n<\/div><\/div>

Smart Key Nano Not Working<\/h4><\/i><\/div>

IMPORTANT:<\/strong><\/em> Once you pair the Smart Key Nano with your safe it will be immediately active to test functionality and then turn off. Smart Key Nano will need to be set to either Progressive Entry Mode or On Demand Entry Mode. Refer to “Pairing Smart Key Nano” for instructions.<\/p>\n

If you are still experiencing issues please contact our support team via email at support@vaulteksafe.com.<\/p>\n<\/div><\/div>

<\/span><\/span><\/span><\/span>\n<\/div>

Smart Key Biometric<\/h4><\/i><\/div>

Smart Key Biometric offers quick and secure biometric access to your safe in a discreet package that can be hidden as a panic button or stored in the open. Smart Key Biometric is capable of storing up to 20 unique authorized users. A single user consists of (3) registration scans of the same fingerprint during programming. \u00a0The first print is the Admin print which has to be scanned during program to additional users. If you have any questions or comments please email support@vaulteksafe.com.<\/p>\n

TIP! First time users<\/strong> should visit the “Setup and Pairing Quick Guide” on this page.<\/p>\n

IMPORTANT:<\/strong><\/em> Smart Key is compatible with VT Series (VT\/VTi), MX Series (MX\/MXi\/NMX\/NMXi), Slider Series (SL20\/SL20i\/NSL20\/NSL20i) and RS Series (RS200i\/RS500i).<\/p>\n<\/div><\/div>

Setup and Pairing Quick Guide<\/h4><\/i><\/div>

NSL20 \/ NSL20i<\/strong><\/span><\/h3>\n

IMPORTANT:<\/strong><\/em> Be sure to follow ALL steps for proper function.<\/p>\n