{"id":7989,"date":"2020-12-29T22:25:11","date_gmt":"2020-12-29T22:25:11","guid":{"rendered":"https:\/\/vaulteksafe.com\/?page_id=7989"},"modified":"2022-05-23T13:49:37","modified_gmt":"2022-05-23T13:49:37","slug":"ve10-home","status":"publish","type":"page","link":"https:\/\/vaulteksafe.com\/support\/ve10-home\/","title":{"rendered":"Support – VE10"},"content":{"rendered":"
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Vaultek Support<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n
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10 Series<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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Return to Support Home > <\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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VE10<\/h1>\n\n\t\t<\/div>\n\t<\/div>\n
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Support for VE10<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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Support for VE10<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Get Started<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Easy to follow setup guide.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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Get Started ><\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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Get to Know Your Safe<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Discover the full potential.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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Get Started ><\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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Troubleshooting<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Need help?<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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Manuals<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Digital product manuals.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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View Manuals ><\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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Vaultek satisfaction guarantee.<\/span><\/p>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n

Access Warranty<\/a><\/div><\/div><\/div><\/div>
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Register Safe<\/strong><\/span><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Improved Support, Product Updates, Replacement Parts.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n

Register Now<\/a><\/div><\/div><\/div><\/div><\/div>
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Battery Installation<\/h4><\/i><\/div>

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1. To get started, insert one of your backup keys into the keyhole at the front of the safe (see Figure A). Push key in and rotate the key 90 degrees clockwise to open the safe.<\/p>\n

2. Remove the interior padding. Locate the battery compartment door on the inside of the safe directly behind the ‘4’ key on the keypad (see Figure B)<\/strong>.<\/p>\n

3. Remove the battery cover by pressing down on the tab near the top of the cover.Insert the 18650 rechargeable lithium-ion battery (included in accessory box)<\/strong> into the battery compartment.\u00a0Note that your Vaultek safe automatically detects the polarity of the battery and can be installed in either direction.<\/p>\n

4. When the battery is inserted you will hear a short welcome tone and the keypad will light up. Once you hear the tone and see the keypad light up, replace the battery cover.<\/p>\n

Tip! <\/strong>Leaving your safe plugged in continually will not harm the safe or battery.\u00a0However, to preserve battery life we suggest that you unplug occasionally to allow the battery to cycle down.<\/p>\n

Tip!<\/strong> After installing the battery, use the charging kit provided to charge the unit 100%.<\/p>\n

Charging the Battery<\/strong><\/p>\n

1) To recharge the safe, plug the micro-USB into the micro-USB receiving jack located on the right side of the safe and connect to a standard USB port or wall outlet using the AC power adapter. Approximate recharge time is 2.5 hours.<\/p>\n

2) The LED next to the receiving jack on the side of the safe will glow RED indicating charging and GREEN indicating charged.<\/p>\n<\/div><\/div>

Charging the Battery<\/h4><\/i><\/div>

1) To recharge the safe, plug the micro-USB into the micro-USB receiving jack located on the right side of the safe and connect to a standard USB port or wall outlet using the AC power adapter. Approximate recharge time is 2.5 hours.<\/p>\n

2) The LED next to the receiving jack on the side of the safe will glow RED indicating charging and GREEN indicating charged.<\/p>\n<\/div><\/div>

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Programming Master Code<\/h4><\/i><\/div>

Let\u2019s program your master code!<\/p>\n

Before programming lets cover a few code requirements.<\/p>\n