{"id":17023,"date":"2022-06-03T19:35:46","date_gmt":"2022-06-03T19:35:46","guid":{"rendered":"https:\/\/vaulteksafe.com\/?page_id=17023"},"modified":"2024-11-22T18:39:32","modified_gmt":"2024-11-22T18:39:32","slug":"support-10-series-bluetooth-2-0","status":"publish","type":"page","link":"https:\/\/vaulteksafe.com\/support\/support-10-series-bluetooth-2-0\/","title":{"rendered":"Support for 10 Series Bluetooth 2.0 models VS10i and VS10"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1596668912893 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-xs-6 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597449028599\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597371894538\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Vaultek Support<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 12px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_left vc_separator_no_text vc_custom_1596668765056 wpb_content_element  vc_custom_1596668765056 wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span style=\"border-color:#d8d8d8;\" class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span style=\"border-color:#d8d8d8;\" class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-xs-6 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597449021712\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 18px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1654284809798\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: right;\">10 Series<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1597449178811 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597451215881\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597449887763\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"https:\/\/vaulteksafe.com\/support\/\">Return to Support Home &gt; <\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 10px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1637337363727 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><iframe title=\"10 Series Tutorial - Programming Mastercode\" data-src=\"https:\/\/player.vimeo.com\/video\/718470358?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 style=\"text-align: center;\">Master Code<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\">You can program a master code between 4 to 8 digits in length. Two keys can not be pressed at the same time. Programing a new code will overwrite your previous code.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><iframe title=\"10 Series Tutorial - Programming Biometric Scanner\" data-src=\"https:\/\/player.vimeo.com\/video\/718711672?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 style=\"text-align: center;\">Biometric Scanner<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\">Your Biometric safe can store 20 unique fingerprint IDs. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users 3-20.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 10px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1597450766732 vc_row-has-fill vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-2\/5\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1654284822099\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h1>VS10i<\/h1>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_hidden-lg vc_hidden-md\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1654284832688\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Support for VS10i part of 10 Series<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1654284845496\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Support for VS10i part of 10 Series<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\/5 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1596668114320\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597590280925\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><img decoding=\"async\" class=\"aligncenter wp-image-6278 img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/20seri.png\" alt=\"\" width=\"560\" height=\"221\" data-srcset=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/20seri.png 1783w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/20seri-300x118.png 300w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/20seri-1024x404.png 1024w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/20seri-768x303.png 768w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/20seri-1536x606.png 1536w\" data-sizes=\"(max-width: 560px) 100vw, 560px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 560px; --smush-placeholder-aspect-ratio: 560\/221;\" \/><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><!-- Row Backgrounds --><div class=\"upb_grad\" data-grad=\"background: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #E3E3E3), color-stop(100%, #E3E3E3));background: -moz-linear-gradient(top,#E3E3E3 0%,#E3E3E3 100%);background: -webkit-linear-gradient(top,#E3E3E3 0%,#E3E3E3 100%);background: -o-linear-gradient(top,#E3E3E3 0%,#E3E3E3 100%);background: -ms-linear-gradient(top,#E3E3E3 0%,#E3E3E3 100%);background: linear-gradient(top,#E3E3E3 0%,#E3E3E3 100%);\" data-bg-override=\"0\" data-upb-overlay-color=\"\" data-upb-bg-animation=\"\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"8.0\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1597377803951 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1596689243180\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_column-gap-10 vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597368390978\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><img decoding=\"async\" class=\"aligncenter wp-image-6100 img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/c.png\" alt=\"\" width=\"44\" height=\"44\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 44px; --smush-placeholder-aspect-ratio: 44\/44;\" \/><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><strong>Get Started<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597514598568\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\">Easy to follow setup guide.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\"><a href=\"#setup\">Get Started &gt;<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1596689232914\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><img decoding=\"async\" class=\"aligncenter wp-image-6100 img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/d.png\" alt=\"\" width=\"44\" height=\"44\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 44px; --smush-placeholder-aspect-ratio: 44\/44;\" \/><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><strong>Get to Know Your Safe<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597514813588\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\">Self guided tutorials.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\"><a href=\"#tutorials\">Get Started &gt;<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597514460899\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><img decoding=\"async\" class=\"aligncenter wp-image-6100 img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/b.png\" alt=\"\" width=\"44\" height=\"44\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 44px; --smush-placeholder-aspect-ratio: 44\/44;\" \/><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><strong>Troubleshooting<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597519829063\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\">Discover safes capabilities.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\"><a href=\"#technology\">Get Started &gt;<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597514468985\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><img decoding=\"async\" class=\"aligncenter wp-image-6100 img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/a.png\" alt=\"\" width=\"44\" height=\"44\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 44px; --smush-placeholder-aspect-ratio: 44\/44;\" \/><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><strong>Manuals<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597514852143\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\">Digital product manuals.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\"><a href=\"#manuals\">View Manuals &gt;<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_column-gap-10 vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1637345188680\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>Bluetooth 2.0\u00a0<\/strong><\/span><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\"><a href=\"#bluetooth2.0\"><span style=\"color: #ffffff;\">Get Started &gt;<\/span><\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_column-gap-10 vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597522054548\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>Warranty<\/strong><\/span><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597521294460\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597372607328\">\n<div class=\"wpb_wrapper\">\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">Vaultek satisfaction guarantee.<\/span><\/p>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_btn3-container vc_btn3-center vc_do_btn\" ><a class=\"vc_general vc_btn3 vc_btn3-size-xs vc_btn3-shape-round vc_btn3-style-modern vc_btn3-color-white\" href=\"https:\/\/vaulteksafe.com\/support\/vaultek-warranty\/\" title=\"\">Access Warranty<\/a><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597553386369\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>Register Safe<\/strong><\/span><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597521540136\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">Improved Support, Product Updates, Replacement Parts.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_btn3-container vc_btn3-center vc_do_btn\" ><a class=\"vc_general vc_btn3 vc_btn3-size-xs vc_btn3-shape-round vc_btn3-style-modern vc_btn3-color-white\" href=\"https:\/\/vaulteksafe.com\/support\/vaultek-product-registration\/\" title=\"\">Register Now<\/a><\/div><\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 52px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 45px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div id=\"setup\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1597555212609 vc_row-has-fill vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1609283516421\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 style=\"text-align: center;\">Get Started<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 42px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Battery Installation<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Your safe is powered by a 3.7V 18650 rechargeable lithium-ion flat top battery. A minimum 2000 mAh capacity is required, however 2200 mAh or higher can reused to increase operation time.<\/p>\n<p><iframe title=\"10 Series Tutorial - Battery Installation\" data-src=\"https:\/\/player.vimeo.com\/video\/718455727?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>1)<\/strong> To get started, insert one of your backup keys into the keyhole at the front of the safe. Push key in and rotate the key 90 degrees clockwise to open the safe.<\/p>\n<p><strong>2)<\/strong> Remove the interior padding. Locate the battery compartment door on the inside of the safe directly behind the &#8216;1&#8217; key on the keypad.<\/p>\n<p><strong>3)<\/strong> Remove the battery cover by pressing down on the tab near the top of the cover. Insert the 18650 rechargeable lithium-ion battery (included in accessory box) into the battery compartment. Note that your Vaultek safe automatically detects the polarity of the battery and can be installed in either direction.<\/p>\n<p><strong>TIP!<\/strong> Before inserting the battery make sure to place the pull string over the battery before closing the door for easy removal.<\/p>\n<p><strong>4)<\/strong> When the battery is inserted you will hear a short welcome tone and the keypad will light up. Once you hear the tone and see the keypad light up, replace the battery cover.<\/p>\n<p><strong>TIP!<\/strong> After installing the battery, use the charging kit provided to charge the unit 100%.<\/p>\n<p><strong>TIP!<\/strong> Leaving your safe plugged in continually will not harm the safe or battery. However, to preserve battery life we suggest that you unplug occasionally to allow the battery to cycle down.<\/p>\n<p><strong>Important!<\/strong> Your Vaultek safe will atomically lock when you fully close the lid.<\/p>\n<p><strong>TIP! <\/strong>Register your safe online. This is important in the event you lose your keys.<\/p>\n<p><strong>Charging the Battery<\/strong><\/p>\n<p><strong>1)<\/strong> To recharge the safe, plug the micro-USB into the micro-USB receiving jack located on the right side of the safe and connect to a standard USB port or wall outlet using the AC power adapter. Approximate recharge time is 2.5 hours.<\/p>\n<p><strong>2)<\/strong> The LED next to the receiving jack on the side of the safe will glow RED indicating charging and GREEN indicating charged.<\/p>\n<p><strong>TIP!<\/strong> After installing the battery, use the charging kit provided to charge the unit 100%.<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Programming Master Code<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Before programming lets cover a few code requirements.<\/p>\n<p><strong>Code\u00a0<\/strong><b>Requirements<\/b><\/p>\n<p>&#8211; Your code can be a minimum of 4 digits, or a as long as 8 digits.<br \/>\n&#8211; Two keys can not be pressed at the same time.<br \/>\n&#8211; Programming a new code will overwrite your previous code.<\/p>\n<p><iframe title=\"10 Series Tutorial - Programming Mastercode\" data-src=\"https:\/\/player.vimeo.com\/video\/718470358?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>1)<\/strong> Open the safe.\u00a0With the safe open, press and hold the \u201cPROGRAM\u201d button until all keys turn RED and let go.<\/p>\n<p><strong>2)<\/strong> Enter your NEW master code.<\/p>\n<p><strong>3)<\/strong> IMMEDIATELY Press and hold the \u201cPROGRAM\u201d button a second time until all keys turn RED and let go.<\/p>\n<p><strong>4)<\/strong> Enter your NEW master code a second time.<\/p>\n<p><strong>5)<\/strong> IMMEDIATELY Press and hold the \u201cPROGRAM\u201d button together a third time until the safe beeps and all keys turn GREEN and let go. This tone confirms that the code has been reset.<\/p>\n<p>This completes the programming of a new master code.<\/p>\n<p><strong>Troubleshooting!<\/strong> If the keys time out during programming you will need to start over with step 1.<\/p>\n<p><strong>TIP!<\/strong> Repeat as needed to change master code.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Fingerprints<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Your safe can store up to 20 unique fingerprints. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users.<\/p>\n<p><strong>STEP 1 : Programming Admin Print 1 of 2<\/strong><\/p>\n<p><strong>STEP 2 : Programming Additional Prints 3 to 20<\/strong><\/p>\n<p>Before programming lets cover a few tips.<\/p>\n<p><strong>Fingerprint TIPS!<\/strong><\/p>\n<p><img decoding=\"async\" class=\"wp-image-6214 alignnone img-responsive img-thumbnail img-responsive img-thumbnail  img-responsive img-thumbnail  img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg\" data-sizes=\"(max-width: 528px) 100vw, 528px\" data-srcset=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg 2560w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-300x53.jpg 300w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1024x180.jpg 1024w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-768x135.jpg 768w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1536x270.jpg 1536w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-2048x360.jpg 2048w\" alt=\"\" width=\"528\" height=\"93\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 528px; --smush-placeholder-aspect-ratio: 528\/93;\" \/><\/p>\n<p><strong>1)<\/strong> Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.<\/p>\n<p><strong>2)<\/strong> Rotate your finger slightly between registration scans to store print variations for increased accuracy.<\/p>\n<p><strong>3)<\/strong> Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/p>\n<p><strong>4)<\/strong> To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/p>\n<p><iframe title=\"10 Series Tutorial - Programming Biometric Scanner\" data-src=\"https:\/\/player.vimeo.com\/video\/718711672?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>Troubleshooting!<\/strong> If you are having difficulty with your print, program the same fingerprint 4 or 5 times. You have 20 slots available for programming and you can also try your thumb as it has more surface area to read.<\/p>\n<p><strong>Troubleshooting!<\/strong> If you are experiencing a low success rate. Delete the fingerprints on safe and start over.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Programming Admin Fingerprints<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Your safe can store up to 20 unique fingerprints. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users 3 to 20. Let\u2019s enroll the first two admin prints in the safe. Before programming lets cover a few tips.<\/p>\n<p><strong>Fingerprint TIPS!<\/strong><\/p>\n<p><img decoding=\"async\" class=\"wp-image-6214 alignnone img-responsive img-thumbnail img-responsive img-thumbnail  img-responsive img-thumbnail  img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg\" data-sizes=\"(max-width: 528px) 100vw, 528px\" data-srcset=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg 2560w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-300x53.jpg 300w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1024x180.jpg 1024w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-768x135.jpg 768w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1536x270.jpg 1536w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-2048x360.jpg 2048w\" alt=\"\" width=\"528\" height=\"93\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 528px; --smush-placeholder-aspect-ratio: 528\/93;\" \/><\/p>\n<p><strong>1)<\/strong>\u00a0Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.<\/p>\n<p><strong>2)<\/strong>\u00a0Rotate your finger slightly between registration scans to store print variations for increased accuracy.<\/p>\n<p><strong>3)<\/strong>\u00a0Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/p>\n<p><strong>4)<\/strong>\u00a0To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/p>\n<p><iframe title=\"10 Series Tutorial - Programming Biometric Scanner\" data-src=\"https:\/\/player.vimeo.com\/video\/718711672?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>STEP 1 : Programming Admin Print 1 of 2<\/strong><\/p>\n<p><strong>1)<\/strong> Tap the &#8220;PROGRAM&#8221; button. The ring around the scanner will turn RED and the &#8216;1&#8217; key on the keypad will blink RED.<\/p>\n<p><strong>2)<\/strong> When the 1 keys starts blinking place your finger for scan, 1, 2, 3, 4, and 5.<\/p>\n<p><strong>3)<\/strong> This completes enrollment for the first admin print.<\/p>\n<p>Repeat these steps to enroll the second admin print.<\/p>\n<p><strong>STEP 2 : Programming Admin Print 2 of 2<\/strong><\/p>\n<p><strong>1)<\/strong> Tap the &#8220;PROGRAM&#8221; button. The ring around the scanner will turn RED and the &#8216;1&#8217; key on the keypad will blink RED.<\/p>\n<p><strong>2)<\/strong> When the 1 keys starts blinking place your finger for scan, 1, 2, 3, 4, and 5.<\/p>\n<p><strong>3)<\/strong> This completes enrollment for the second admin print.<\/p>\n<p>Once both admin prints are enrolled you can program additional prints. Your safe can store up to 20 unique fingerprints. To program addition prints refer to &#8220;Programming Additional Prints&#8221;.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Programming Additional Fingerprints<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>With both admin prints enrolled, you can enroll additional users. This safe can store up to a total of 20 different fingerprints. Let\u2019s enroll additional prints in the safe. Before programming lets cover a few tips.<\/p>\n<p><strong>Fingerprint TIPS!<\/strong><\/p>\n<p><img decoding=\"async\" class=\"wp-image-6214 alignnone img-responsive img-thumbnail img-responsive img-thumbnail  img-responsive img-thumbnail  img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg\" data-sizes=\"(max-width: 528px) 100vw, 528px\" data-srcset=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg 2560w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-300x53.jpg 300w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1024x180.jpg 1024w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-768x135.jpg 768w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1536x270.jpg 1536w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-2048x360.jpg 2048w\" alt=\"\" width=\"528\" height=\"93\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 528px; --smush-placeholder-aspect-ratio: 528\/93;\" \/><\/p>\n<p><strong>1)<\/strong>\u00a0Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.<\/p>\n<p><strong>2)<\/strong>\u00a0Rotate your finger slightly between registration scans to store print variations for increased accuracy.<\/p>\n<p><strong>3)<\/strong>\u00a0Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/p>\n<p><strong>4)<\/strong>\u00a0To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/p>\n<p><iframe title=\"VS 20 Series Tutorial Programming Additional Prints\" data-src=\"https:\/\/player.vimeo.com\/video\/641616936?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>Programming Additional Fingerprints<\/strong><\/p>\n<p><strong>1)<\/strong> Tap the &#8220;PROGRAM&#8221; button.<\/p>\n<p><strong>2)<\/strong> When the keypad is flashing RED, you need to scan an admin print.<\/p>\n<p><strong>TIP!<\/strong> If the administrative print is left on the scanner too long the safe will begin to program that fingerprint into the safe again and not the NEW fingerprint. If this happens start over with step one.<\/p>\n<p><strong>3)<\/strong> When the ring around the scanner is yellow, you need to scan an admin print.<\/p>\n<p><strong>4)<\/strong> When the ring around the scanner is yellow and the keypad is flashing RED, you need to scan an admin print.<\/p>\n<p><strong>5)<\/strong> Now when the 1 key starts blinking place your new print for scan, 1, 2, 3, 4, and 5. Additional fingerprint enrolled.<\/p>\n<p><strong>TIP!<\/strong> Repeat as needed to enroll up to 20 prints.<\/p>\n<p><strong>TIP<\/strong>! Repeat these steps to program additional prints.<\/p>\n<p><strong>Troubleshooting!<\/strong>\u00a0If you are having difficulty with your print, program the same fingerprint 4 or 5 times. You have 20 slots available for programming and you can also try your thumb as it has more surface area to read.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Low Success Rate<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Try the following if you are experiencing a low success rate with the fingerprint scanner. Let&#8217;s perform a soft reset of the scanner by deleting the fingerprints on the safe.<\/p>\n<p><strong>STEP 1 : Perform a Soft Reset<\/strong><\/p>\n<p><strong>1)<\/strong> Press and hold &#8216;1&#8217; and &#8220;PROGRAM&#8221; button together for 3 seconds until all keys (1-5) light up RED then enter your master code. This will remove all the fingerprints. You can delete individual fingerprints in the Vaultek Bluetooth 2.0 app.<\/p>\n<p><strong>2)<\/strong> Then remove the battery and reinstall.<\/p>\n<p>Now let&#8217;s try reprogramming your fingerprint using the helpful tips below.<\/p>\n<p><strong>Fingerprint TIPS!<\/strong><\/p>\n<p><img decoding=\"async\" class=\"wp-image-6214 alignnone img-responsive img-thumbnail img-responsive img-thumbnail img-responsive img-thumbnail img-responsive img-thumbnail  img-responsive img-thumbnail  img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg\" data-sizes=\"(max-width: 528px) 100vw, 528px\" data-srcset=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg 2560w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-300x53.jpg 300w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1024x180.jpg 1024w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-768x135.jpg 768w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1536x270.jpg 1536w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-2048x360.jpg 2048w\" alt=\"\" width=\"528\" height=\"93\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 528px; --smush-placeholder-aspect-ratio: 528\/93;\" \/><\/p>\n<p><strong>1)<\/strong>\u00a0Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.<\/p>\n<p><strong>2)<\/strong>\u00a0Rotate your finger slightly between registration scans to store print variations for increased accuracy.<\/p>\n<p><strong>3)<\/strong>\u00a0Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/p>\n<p><strong>4)<\/strong>\u00a0To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/p>\n<p><iframe title=\"VS 20 Series Tutorial Programming Biometric Scanner\" data-src=\"https:\/\/player.vimeo.com\/video\/641618335?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>STEP 2 : Program the First Print<\/strong><\/p>\n<p>Your safe can store up to 20 unique fingerprints. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users 3 to 20. Let\u2019s enroll the first admin print in the safe.<\/p>\n<p><strong>1)<\/strong> Tap the \u201cPROGRAM\u201d button. The ring around the scanner will turn RED and the \u20181\u2019 key on the keypad will blink RED.<\/p>\n<p><strong>2)<\/strong> When the 1 keys starts blinking place your finger for scan, 1, 2, 3, 4, and 5.<\/p>\n<p><strong>3)<\/strong> This completes enrollment for the first admin print.<\/p>\n<p>Close the door and test to see if the safe will open using your fingerprint.<\/p>\n<p><strong>TIP!<\/strong> Repeat these steps to enroll the second admin print.<\/p>\n<p><strong>Still having issues?<\/strong> Please contact our support team via email at support@vaulteksafe.com.<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div id=\"bluetooth2.0\" class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Bluetooth 2.0 App<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>The Vaultek Bluetooth 2.0 app lets you get the most out of your safe. Using the app gives you access and control over features that are not possible using the keypad interface alone.<\/p>\n<p><strong>Bluetooth 2.0 App Features:<\/strong><\/p>\n<p>&#8211; Unlock Safe Within Range (optional)<br \/>\n&#8211; Check Battery Level<br \/>\n&#8211; Adjust Sound<br \/>\n&#8211; Adjust Interior LED Light Duration<br \/>\n&#8211; Smart Key Nano 2.0 Management<br \/>\n&#8211; Fingerprint Management<br \/>\n&#8211; View History Log<\/p>\n<p><iframe title=\"10 Series Tutorial - Pairing Bluetooth App 2.0\" data-src=\"https:\/\/player.vimeo.com\/video\/718463604?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>1)<\/strong> Get the App. Android users can download the app from Google Play and Apple users can download from the Apple App Store. This app is different from Vaultek\u2019s Bluetooth and WiFi app. Be sure to look for the Vaultek Bluetooth 2.0 app.<\/p>\n<p><strong>Important!<\/strong> Only compatible with Bluetooth 2.0 Vaultek safes. Not sure if your safe is Bluetooth 2.0? Look for the Bluetooth 2.0 icon mark on the outside of the packaging or on the the safe.<\/p>\n<p><strong>Important!<\/strong> Make sure your Bluetooth settings in your phone are toggled ON.<\/p>\n<p><strong>Important!<\/strong> You must be within Bluetooth range of the safe to pair. The approximate range is 25 feet.<\/p>\n<p><strong>TIP!<\/strong> The initial app screens will guide your setup.<\/p>\n<p><strong>2)<\/strong> Open the app to begin pairing.<\/p>\n<p><strong>3)<\/strong> Create a pattern lock. This can be disabled later.<\/p>\n<p><strong>4)<\/strong> Add your safe.<\/p>\n<p><strong>5)<\/strong> Select your safe from the list.<\/p>\n<p><strong>6)<\/strong> Press and hold the 3 key and program button together for 3 seconds. When the keypad flashes green, it has been successfully paired and the buttons can be released.<\/p>\n<p>Once paired to your safe you can perform a number of functions including changing the safe name, manage fingerprints, disable pattern lock, manage smart key, adjust the interior light duration, and more.<\/p>\n<p><strong>By default the unlock feature on the app will be disabled.<\/strong> The unlock feature will be disabled by default. If you wish to enable this feature, press and hold keys \u20181\u2019 \u20184\u2019 and program button together for 3 seconds. Once enabled you will be able to unlock the safe within Bluetooth range. Repeat the sequence to disable the unlock feature.<\/p>\n<p>This pairing sequence offers enhanced security protection and can only be used to pair one phone to your safe. If the process is repeated with a different phone, the previous phone will be overridden and disconnected from the safe.<\/p>\n<p>Note, Vaultek does not in any way access your personal data (including photos, locations, contacts, etc). The app requires permissions to store certain preferences such as safe settings and fingerprint ID names in the memory of your phone. It also uses the Bluetooth function of your phone for wireless communication with your safe.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Pairing Bluetooth 2.0 App<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><iframe title=\"10 Series Tutorial - Pairing Bluetooth App 2.0\" data-src=\"https:\/\/player.vimeo.com\/video\/718463604?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><strong>1)<\/strong> Get the App. Android users can download the app from Google Play and Apple users can download from the Apple App Store. This app is different from Vaultek\u2019s Bluetooth and WiFi app. Be sure to look for the Vaultek Bluetooth 2.0 app.<\/p>\n<p><strong>Important!<\/strong> Only compatible with Bluetooth 2.0 Vaultek safes. Not sure if your safe is Bluetooth 2.0? Look for the Bluetooth 2.0 icon mark on the outside of the packaging or on the the safe.<\/p>\n<p><strong>Important!<\/strong> Make sure your Bluetooth settings in your phone are toggled ON.<\/p>\n<p><strong>Important!<\/strong> You must be within Bluetooth range of the safe to pair. The approximate range is 25 feet.<\/p>\n<p>Tip! The initial app screens will guide your setup.<\/p>\n<p><strong>2)<\/strong> Open the app to begin pairing.<\/p>\n<p><strong>3)<\/strong> Create a pattern lock. This can be disabled later.<\/p>\n<p><strong>4)<\/strong> Add your safe.<\/p>\n<p><strong>5)<\/strong> Select your safe from the list.<\/p>\n<p><strong>6)<\/strong> Press and hold the 3 key and program button together for 3 seconds. When the keypad flashes green, it has been successfully paired and the buttons can be released.<\/p>\n<p>Once paired to your safe you can perform a number of functions including changing the safe name, manage fingerprints, disable pattern lock, manage smart key, adjust the interior light duration, and more.<\/p>\n<p><strong>By default the unlock feature on the app will be disabled.<\/strong> The unlock feature will be disabled by default. If you wish to enable this feature, press and hold keys \u20181\u2019 \u20184\u2019 and program button together for 3 seconds. Once enabled you will be able to unlock the safe within Bluetooth range. Repeat the sequence to disable the unlock feature.<\/p>\n<p>This pairing sequence offers enhanced security protection and can only be used to pair one phone to your safe. If the process is repeated with a different phone, the previous phone will be overridden and disconnected from the safe.<\/p>\n<p>Note, Vaultek does not in any way access your personal data (including photos, locations, contacts, etc). The app requires permissions to store certain preferences such as safe settings and fingerprint ID names in the memory of your phone. It also uses the Bluetooth function of your phone for wireless communication with your safe.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Change Safe Name<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>1) From the Vaultek app dashboard select \u201cMore\u201d from the lower right corner.<\/p>\n<p>2) Select \u201cName Your Safe\u201d.<\/p>\n<p>3) Now name your safe to whatever you like.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Unlock Feature is Grayed Out<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>By default, the unlock feature is disabled. To toggle ON press and hold keys \u201c1\u201d and \u201c4\u201d followed by the \u201cPROGRAM\u201d button for 3 seconds.The keypad will flash GREEN indicating that the unlock feature is enabled. If keypad flashes RED the unlock feature is disabled.<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1597554604814 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 style=\"text-align: center;\">Get to Know Your Safe<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"tutorials\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 42px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Hotkeys<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><b>Alert of Manual Unlock:<\/b> If the Alert of Unlock is ON, and someone opens the safe with either the key or by picking the lock, the keypad will start flashing and beep for 10 seconds. To clear the alarm you must enter the authorized master code. To toggle Alert Unlock press and hold keys &#8216;4&#8217; &#8216;5&#8217; and &#8220;PROGRAM&#8221; button together for 3 seconds. The keypad will flash GREEN indicating enabled or RED indicating disabled. If ON and activated it can only be cleared by entering master code. Default is OFF.<\/p>\n<p><b>Tamper Detection: <\/b>To check for tampering press and hold keys &#8221;2 and &#8216;4&#8217; together for 3 seconds. The keys &#8216;3&#8217; glow RED to indicate tampering or GREEN to indicate no tampering. The safe considers an incorrect keypad entry and unauthorized fingerprint scan (biometric model only) as tampering. You can reset the tamper detection by opening the safe through one of the authorized entry points.<\/p>\n<p><b>Sound: <\/b>Toggle between four different sound settings. High pitch, medium pitch, low pitch, and off. To toggle the sound settings press and hold keys &#8216;1&#8217; and &#8216;3&#8217; together for 3 seconds. If keys &#8216;2&#8217; &#8216;4&#8217; and &#8216;5&#8217; glow GREEN, the sound is High; if keys &#8216;2&#8217; and &#8216;4&#8217; glow GREEN the sound is Medium; if the &#8216;2&#8217; key glow GREEN the sound is low, and if the &#8216;2&#8217; key glows RED the sound if off. The sound is medium by default.<\/p>\n<p><b>Travel Mode: <\/b>Save battery life by disabling the proximity sensor, fingerprint sensor, keypad, and Bluetooth 2.0 features. To toggle travel mode ON\/OFF press and hold keys &#8216;1&#8217; &#8216;3&#8217; and &#8216;5&#8217; together until the safe beeps and the keys light up. If keys &#8216;2&#8217; and &#8216;4&#8217; glow RED, the safe is disabled; if the keys &#8216;2&#8217; and &#8216;4&#8217; glow GREEN, the safe is operational.<\/p>\n<p><b>View Battery Status: <\/b>To check the battery level press and hold the &#8216;5&#8217; key on the keypad for3 seconds). Keys from &#8216;1&#8217; to &#8216;4&#8217; will glow GREEN or RED to indicate the battery level.<\/p>\n<p>If 4 keys glow green: 80%-100%<br \/>\nIf 3 keys glow green: 60%-80%<br \/>\nIf 2 keys glow green: 40%-60%<br \/>\nIf 1 key glows green: 20%-40%<br \/>\nIf 1 key glows red: 10%-20%<br \/>\nIf 1 key blinks red: less than 10%<\/p>\n<p><b>Low Battery Alarm: <\/b>Your safe features a low battery alarm that will sound when the safe is low in battery, and will sound continually every 8 minutes until the battery dies. To toggle press and hold keys &#8216;1&#8217; &#8216;2&#8217; and &#8220;PROGRAM&#8221; button together for 3 seconds. If the keypad flashes RED, the alarm is disabled; if the keypad flashes GREEN, the alarm is enabled. The alarm is ON by default.<\/p>\n<p><b>Interior Light:<\/b>\u00a0Select the desired duration the interior light is ON for. To toggle the interior light settings press and hold the &#8216;1&#8217; key for 3 seconds.The keypad will indicate the selection as below:<\/p>\n<p>Off: Keys (1-5) glow RED<br \/>\nInterior Light ON for 10 seconds: Key &#8216;2&#8217; Green<br \/>\nInterior Light ON for 30 seconds: Keys &#8216;2&#8217; and &#8216;4&#8217; Green<br \/>\nInterior Light ON for 60 seconds: Keys &#8216;2&#8217; &#8216;3&#8217; and &#8216;4&#8217; Green<\/p>\n<p>If the light times out, press the &#8220;LIGHT&#8221; button inside the safe to extend the light for additional time as needed. You can also adjust the settings in the Vaultek Bluetooth 2.0 app. If the light is toggled OFF the light will be disabled.<\/p>\n<p><b>Bluetooth 2.0 App Unlock: <\/b>By default, the unlock feature on your app will be disabled. If you wish to enable this feature, press and hold keys &#8216;1&#8217; and &#8216;4&#8217; followed by the PROGRAM button together for 3 seconds. Repeat the sequence to disable the unlock feature.<\/p>\n<p><b>Dual Entry Mode:<\/b>\u00a0Once enabled the safe requires input of the master code and enrolled fingerprint or vice versa to open the safe. To toggled ON\/OFF press and hold keys &#8216;3&#8217; &#8216;4&#8217; and &#8220;PROGRAM&#8221; button together for 3 seconds. If the keypad flashes RED the feature is OFF, if the keypad flashes GREEN the feature is ON. This mode requires that at least one fingerprint be programmed in the safe.<\/p>\n<p><b>Delete Fingerprints (Only VS20i):\u00a0<\/b>Individual fingerprints cannot be deleted from the keypad on the safe. Following this procedure will erase all the fingerprints including both administrative fingerprints. Individual fingerprints can be deleted from the Vaultek Bluetooth 2.0 app. Press and hold \u20181&#8242; and &#8220;PROGRAM&#8221; button together for 3 seconds until all keys (1-5) light up RED then enter your master code. This will remove all the fingerprints.<\/p>\n<p><b>Factory Reset:<\/b> The Factory Reset erases all programmed information and restores the safe to its default settings. This includes removing any enrolled fingerprints and resetting the master code to 1-2-3-4-5. The safe will need to be reconfigured again to work with the Vaultek Bluetooth 2.0 app. To perform a factory rest, press and hold keys &#8216;1&#8217; and &#8216;5&#8217; and &#8220;PROGRAM&#8221; button together until the keypad flashes green and the safe restarts. Once the safe restarts remove the battery from the safe, and then put the battery back.<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Mounting<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Your safe can be secured a few different ways. Included is a security cable to attach your safe to larger stationary objects. There are also mounting screws included to secure the safe to a flat surface using the pre-drilled holes on the bottom.<\/p>\n<p><strong>Using the Security Cable<\/strong><\/p>\n<p>1. Loop the included steel security cable around a secured object.<\/p>\n<p>2. Run the end of the cable through the eye of the other end and pull around the object.<\/p>\n<p>3. Place the end of the security cable inside the fully enclosed quick release cable mount inside your Vaultek safe.<\/p>\n<p>4. Make sure the safe closes with the cable secured inside the quick release cable mount.<\/p>\n<p><strong>Using the Mounting Screws<\/strong><\/p>\n<p><strong>TIP: <\/strong>Make sure you have enough clearance for the lid to open properly before mounting the safe.<\/p>\n<p>1. Position the safe on a flat surface where you want to mount it.<\/p>\n<p>2. Use a pencil to mark the holes for drilling.<\/p>\n<p>3. Drill pilot holes.<\/p>\n<p>4. Position safe in place and install screws through safe into pilot holes. Tighten screws.<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Can I keep my safe plugged in?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Leaving your safe plugged in continually will not harm the safe or battery. However, to preserve battery life we suggest that you unplug occasionally to allow the battery to cycle down.<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Fingerprints<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Your safe can store up to 20 unique fingerprints. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users.<\/p>\n<p><strong>STEP 1 : Programming Admin Print 1 of 2<\/strong><\/p>\n<p><strong>STEP 2 : Programming Additional Prints 3 to 20<\/strong><\/p>\n<p>Before programming lets cover a few tips.<\/p>\n<p><strong>Fingerprint TIPS!<\/strong><\/p>\n<p><img decoding=\"async\" class=\"wp-image-6214 alignnone img-responsive img-thumbnail img-responsive img-thumbnail  img-responsive img-thumbnail  img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg\" data-sizes=\"(max-width: 528px) 100vw, 528px\" data-srcset=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg 2560w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-300x53.jpg 300w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1024x180.jpg 1024w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-768x135.jpg 768w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1536x270.jpg 1536w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-2048x360.jpg 2048w\" alt=\"\" width=\"528\" height=\"93\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 528px; --smush-placeholder-aspect-ratio: 528\/93;\" \/><\/p>\n<p><strong>1)<\/strong> Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.<\/p>\n<p><strong>2)<\/strong> Rotate your finger slightly between registration scans to store print variations for increased accuracy.<\/p>\n<p><strong>3)<\/strong> Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/p>\n<p><strong>4)<\/strong> To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/p>\n<p><iframe title=\"10 Series Tutorial - Programming Biometric Scanner\" data-src=\"https:\/\/player.vimeo.com\/video\/718711672?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>Troubleshooting!<\/strong> If you are having difficulty with your print, program the same fingerprint 4 or 5 times. You have 20 slots available for programming and you can also try your thumb as it has more surface area to read.<\/p>\n<p><strong>Troubleshooting!<\/strong> If you are experiencing a low success rate. Delete the fingerprints on safe and start over.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Programming Admin Fingerprints<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Your safe can store up to 20 unique fingerprints. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users 3 to 20. Let\u2019s enroll the first two admin prints in the safe. Before programming lets cover a few tips.<\/p>\n<p><strong>Fingerprint TIPS!<\/strong><\/p>\n<p><img decoding=\"async\" class=\"wp-image-6214 alignnone img-responsive img-thumbnail img-responsive img-thumbnail  img-responsive img-thumbnail  img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg\" data-sizes=\"(max-width: 528px) 100vw, 528px\" data-srcset=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg 2560w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-300x53.jpg 300w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1024x180.jpg 1024w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-768x135.jpg 768w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1536x270.jpg 1536w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-2048x360.jpg 2048w\" alt=\"\" width=\"528\" height=\"93\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 528px; --smush-placeholder-aspect-ratio: 528\/93;\" \/><\/p>\n<p><strong>1)<\/strong>\u00a0Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.<\/p>\n<p><strong>2)<\/strong>\u00a0Rotate your finger slightly between registration scans to store print variations for increased accuracy.<\/p>\n<p><strong>3)<\/strong>\u00a0Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/p>\n<p><strong>4)<\/strong>\u00a0To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/p>\n<p><iframe title=\"10 Series Tutorial - Programming Biometric Scanner\" data-src=\"https:\/\/player.vimeo.com\/video\/718711672?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>STEP 1 : Programming Admin Print 1 of 2<\/strong><\/p>\n<p><strong>1)<\/strong> Tap the &#8220;PROGRAM&#8221; button. The ring around the scanner will turn RED and the &#8216;1&#8217; key on the keypad will blink RED.<\/p>\n<p><strong>2)<\/strong> When the 1 keys starts blinking place your finger for scan, 1, 2, 3, 4, and 5.<\/p>\n<p><strong>3)<\/strong> This completes enrollment for the first admin print.<\/p>\n<p>Repeat these steps to enroll the second admin print.<\/p>\n<p><strong>STEP 2 : Programming Admin Print 2 of 2<\/strong><\/p>\n<p><strong>1)<\/strong> Tap the &#8220;PROGRAM&#8221; button. The ring around the scanner will turn RED and the &#8216;1&#8217; key on the keypad will blink RED.<\/p>\n<p><strong>2)<\/strong> When the 1 keys starts blinking place your finger for scan, 1, 2, 3, 4, and 5.<\/p>\n<p><strong>3)<\/strong> This completes enrollment for the second admin print.<\/p>\n<p>Once both admin prints are enrolled you can program additional prints. Your safe can store up to 20 unique fingerprints. To program addition prints refer to &#8220;Programming Additional Prints&#8221;.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Programming Additional Fingerprints<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>With both admin prints enrolled, you can enroll additional users. This safe can store up to a total of 20 different fingerprints. Let\u2019s enroll additional prints in the safe. Before programming lets cover a few tips.<\/p>\n<p><strong>Fingerprint TIPS!<\/strong><\/p>\n<p><img decoding=\"async\" class=\"wp-image-6214 alignnone img-responsive img-thumbnail img-responsive img-thumbnail  img-responsive img-thumbnail  img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg\" data-sizes=\"(max-width: 528px) 100vw, 528px\" data-srcset=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg 2560w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-300x53.jpg 300w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1024x180.jpg 1024w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-768x135.jpg 768w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1536x270.jpg 1536w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-2048x360.jpg 2048w\" alt=\"\" width=\"528\" height=\"93\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 528px; --smush-placeholder-aspect-ratio: 528\/93;\" \/><\/p>\n<p><strong>1)<\/strong>\u00a0Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.<\/p>\n<p><strong>2)<\/strong>\u00a0Rotate your finger slightly between registration scans to store print variations for increased accuracy.<\/p>\n<p><strong>3)<\/strong>\u00a0Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/p>\n<p><strong>4)<\/strong>\u00a0To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/p>\n<p><iframe title=\"VS 20 Series Tutorial Programming Additional Prints\" data-src=\"https:\/\/player.vimeo.com\/video\/641616936?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>Programming Additional Fingerprints<\/strong><\/p>\n<p><strong>1)<\/strong> Tap the &#8220;PROGRAM&#8221; button.<\/p>\n<p><strong>2)<\/strong> When the keypad is flashing RED, you need to scan an admin print.<\/p>\n<p><strong>TIP!<\/strong> If the administrative print is left on the scanner too long the safe will begin to program that fingerprint into the safe again and not the NEW fingerprint. If this happens start over with step one.<\/p>\n<p><strong>3)<\/strong> When the ring around the scanner is yellow, you need to scan an admin print.<\/p>\n<p><strong>4)<\/strong> When the ring around the scanner is yellow and the keypad is flashing RED, you need to scan an admin print.<\/p>\n<p><strong>5)<\/strong> Now when the 1 key starts blinking place your new print for scan, 1, 2, 3, 4, and 5. Additional fingerprint enrolled.<\/p>\n<p><strong>TIP!<\/strong> Repeat as needed to enroll up to 20 prints.<\/p>\n<p><strong>TIP!<\/strong> Repeat these steps to program additional prints.<\/p>\n<p><strong>Troubleshooting!<\/strong>\u00a0If you are having difficulty with your print, program the same fingerprint 4 or 5 times. You have 20 slots available for programming and you can also try your thumb as it has more surface area to read.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Delete Fingerprints<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Individual fingerprints cannot be deleted from the keypad on the safe. Following this procedure will erase all the fingerprints including both administrative fingerprints. Individual fingerprints can be deleted from the Vaultek Bluetooth 2.0 app.<\/p>\n<p><iframe title=\"VS 20 Series Tutorial Deleting Fingerprints\" data-src=\"https:\/\/player.vimeo.com\/video\/641609718?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>Delete Fingerprints<\/strong><\/p>\n<p><strong>1)<\/strong> Press and hold \u20181&#8242; and &#8220;PROGRAM&#8221; button together for 3 seconds until all keys (1-5) light up RED then enter your master code. This will remove all the fingerprints. You can delete individual fingerprints in the Vaultek Bluetooth 2.0 app.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Low Success Rate<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Try the following if you are experiencing a low success rate with the fingerprint scanner. Let&#8217;s perform a soft reset of the scanner by deleting the fingerprints on the safe.<\/p>\n<p><strong>STEP 1 : Perform a Soft Reset<\/strong><\/p>\n<p><strong>1)<\/strong> Press and hold &#8216;1&#8217; and &#8220;PROGRAM&#8221; button together for 3 seconds until all keys (1-5) light up RED then enter your master code. This will remove all the fingerprints. You can delete individual fingerprints in the Vaultek Bluetooth 2.0 app.<\/p>\n<p><strong>2)<\/strong> Then remove the battery and reinstall.<\/p>\n<p>Now let&#8217;s try reprogramming your fingerprint using the helpful tips below.<\/p>\n<p><strong>Fingerprint TIPS!<\/strong><\/p>\n<p><img decoding=\"async\" class=\"wp-image-6214 alignnone img-responsive img-thumbnail img-responsive img-thumbnail img-responsive img-thumbnail img-responsive img-thumbnail  img-responsive img-thumbnail  img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg\" data-sizes=\"(max-width: 528px) 100vw, 528px\" data-srcset=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg 2560w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-300x53.jpg 300w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1024x180.jpg 1024w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-768x135.jpg 768w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1536x270.jpg 1536w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-2048x360.jpg 2048w\" alt=\"\" width=\"528\" height=\"93\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 528px; --smush-placeholder-aspect-ratio: 528\/93;\" \/><\/p>\n<p><strong>1)<\/strong> Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.<\/p>\n<p><strong>2)<\/strong> During the 5 scan programming process for each finger, slightly repositioning your finger after each scan will store more information and increase your success rate.<\/p>\n<p><strong>3)<\/strong> Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/p>\n<p><strong>4)<\/strong> To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/p>\n<p><iframe title=\"VS 20 Series Tutorial Programming Biometric Scanner\" data-src=\"https:\/\/player.vimeo.com\/video\/641618335?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>STEP 2 : Program the First Print<\/strong><\/p>\n<p>Your safe can store up to 20 unique fingerprints. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users 3 to 20. Let\u2019s enroll the first admin print in the safe.<\/p>\n<p><strong>1)<\/strong> Tap the \u201cPROGRAM\u201d button. The ring around the scanner will turn RED and the \u20181\u2019 key on the keypad will blink RED.<\/p>\n<p><strong>2)<\/strong> When the 1 keys starts blinking place your finger for scan, 1, 2, 3, 4, and 5.<\/p>\n<p><strong>3)<\/strong> This completes enrollment for the first admin print.<\/p>\n<p>Close the door and test to see if the safe will open using your fingerprint.<\/p>\n<p>Repeat these steps to enroll the second admin print.<\/p>\n<p><strong>Still having issues?<\/strong> Please contact our support team via email at support@vaulteksafe.com.<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Nano Key 2.0 (Sold Separately)<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Your safe supports quick access with Nano Key 2.0. Nano Key 2.0 is not included but can be purchased separately. Nano Key 2.0, part of Vaultek&#8217;s line of Nano Keys, provide instant access to your safe in the event you need immediate entry. It&#8217;s small footprint and mountable base make it easy to hide and conceal anywhere, making it suitable for us as a panic button.<\/p>\n<p>Take caution when using this feature and be responsible. Security can be compromised in the event Nano Key is lost or stolen. Only pair Nano Key after thoroughly understanding the inherent risks.<\/p>\n<p>&#8211; Avoid unintentional safe open, Nano Key should only be used when the safe is in sight.<br \/>\n&#8211; <strong>WARNING<\/strong> anyone including children can access the safe with Nano Key.<br \/>\n&#8211; <strong>ALWAYS<\/strong> unpair Nano Key in the event it is lost or stolen. Refer to the unpairing steps.<\/p>\n<p><iframe title=\"10 Series Tutorial - Pairing Nano Key 2.0\" data-src=\"https:\/\/player.vimeo.com\/video\/718716238?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Pairing Nano Key 2.0<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Take caution when using this feature and be responsible. Security can be compromised in the event Nano Key is lost or stolen. Only pair Nano Key after thoroughly understanding the inherent risks.<\/p>\n<p>&#8211; Avoid unintentional safe open, Nano Key should only be used when the safe is in sight.<br \/>\n&#8211; <strong>WARNING<\/strong> anyone including children can access the safe with Nano Key.<br \/>\n&#8211; <strong>ALWAYS<\/strong> unpair Nano Key in the event it is lost or stolen. Refer to the unpairing steps.<\/p>\n<p><iframe title=\"10 Series Tutorial - Pairing Nano Key 2.0\" data-src=\"https:\/\/player.vimeo.com\/video\/718716238?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Important!<\/strong> You must be within 6&#8242; from the safe to pair Nano Key to the safe.<\/p>\n<p><strong>1)<\/strong> With the safe open press and hold &#8216;5&#8217; then &#8220;PROGRAM&#8221; button together for 3 seconds until all keys (1-5) start blinking RED.<\/p>\n<p><strong>2)<\/strong> Immediately aim Nano Key 2.0 towards the safe. Press and hold the Nano Key button until the safe keypad flashes GREEN indicating pairing is successful.<\/p>\n<p><strong>Troubleshooting!<\/strong> If the keypad does not flash green then simply start over with step 1.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Unpairing Nano Key 2.0<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Take caution when using this feature and be responsible. Security can be compromised in the event Nano Key is lost or stolen. Only pair Nano Key after thoroughly understanding the inherent risks.<\/p>\n<p>&#8211; Avoid unintentional safe open, Nano Key should only be used when the safe is in sight.<br \/>\n&#8211; <strong>WARNING<\/strong> anyone including children can access the safe with Nano Key.<br \/>\n&#8211; <strong>ALWAYS<\/strong> unpair Nano Key in the event it is lost or stolen.<\/p>\n<p><strong>Important!<\/strong> In the event Nano Key is lost or stolen, you should unpair the lost Nano Key from the safe&#8217;s memory. This will remove all paired Nano Key 2.0 from the safe.<\/p>\n<p><strong>1)<\/strong> Press and hold keys &#8216;2&#8217; &#8216;5&#8217; then &#8220;PROGRAM&#8221; button together for 3 seconds until all keys turn GREEN. This indicates that all paired Nano Key 2.0&#8217;s have been deleted from memory.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Enabled\/Disable Nano Key 2.0<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Nano Key 2.0 can be temporarily disabled as needed. When disabled, Nano Key can not be used to open a paired safe. When enabled, Nano Key 2.0 will resume normal operation and open a paired safe.<\/p>\n<p><strong>Important!<\/strong>Enabling\/disabling Nano Key from the app or keypad will NOT unpair a Nano Key from the safe&#8217;s memory.<\/p>\n<p><strong>Important!<\/strong> In the event Nano Key is lost or stolen, you should unpair the lost Nano Key from the safe\u2019s memory. This will remove all paired Nano Key 2.0 from the safe.<\/p>\n<p><strong>1)<\/strong> Press and hold &#8216;4&#8217; and &#8220;PROGRAM&#8221; button together for 3 seconds to enable\/disable Nano Key.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 45px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div id=\"technology\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1597554604814 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 style=\"text-align: center;\">Troubleshooting<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 42px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Lost My Keys<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>To order a set of keys, charging kit, or steel cable, fill out our <a href=\"https:\/\/form.jotform.com\/VaultekSafe\/spareparts\" target=\"_blank\" rel=\"noopener noreferrer\">Spare Parts form<\/a>.<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Low Fingerprint Success Rate<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Try the following if you are experiencing a low success rate with the fingerprint scanner. Let&#8217;s perform a soft reset of the scanner by deleting the fingerprints on the safe.<\/p>\n<p><strong>STEP 1 : Perform a Soft Reset<\/strong><\/p>\n<p><strong>1)<\/strong> Press and hold &#8216;1&#8217; and &#8220;PROGRAM&#8221; button together for 3 seconds until all keys (1-5) light up RED then enter your master code. This will remove all the fingerprints. You can delete individual fingerprints in the Vaultek Bluetooth 2.0 app.<\/p>\n<p><strong>2)<\/strong> Then remove the battery and reinstall.<\/p>\n<p>Now let&#8217;s try reprogramming your fingerprint using the helpful tips below.<\/p>\n<p><strong>Fingerprint TIPS!<\/strong><\/p>\n<p><img decoding=\"async\" class=\"wp-image-6214 alignnone img-responsive img-thumbnail img-responsive img-thumbnail img-responsive img-thumbnail img-responsive img-thumbnail  img-responsive img-thumbnail  img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg\" data-sizes=\"(max-width: 528px) 100vw, 528px\" data-srcset=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-scaled.jpg 2560w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-300x53.jpg 300w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1024x180.jpg 1024w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-768x135.jpg 768w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-1536x270.jpg 1536w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/B_B-2048x360.jpg 2048w\" alt=\"\" width=\"528\" height=\"93\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 528px; --smush-placeholder-aspect-ratio: 528\/93;\" \/><\/p>\n<p><strong>1)<\/strong> Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.<\/p>\n<p><strong>2)<\/strong> During the 5 scan programming process for each finger, slightly repositioning your finger after each scan will store more information and increase your success rate.<\/p>\n<p><strong>3)<\/strong> Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/p>\n<p><strong>4)<\/strong> To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/p>\n<p><iframe title=\"VS 20 Series Tutorial Programming Biometric Scanner\" data-src=\"https:\/\/player.vimeo.com\/video\/641618335?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>STEP 2 : Program the First Print<\/strong><\/p>\n<p>Your safe can store up to 20 unique fingerprints. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users 3 to 20. Let\u2019s enroll the first admin print in the safe.<\/p>\n<p><strong>1)<\/strong> Tap the \u201cPROGRAM\u201d button. The ring around the scanner will turn RED and the \u20181\u2019 key on the keypad will blink RED.<\/p>\n<p><strong>2)<\/strong> When the 1 keys starts blinking place your finger for scan, 1, 2, 3, 4, and 5.<\/p>\n<p><strong>3)<\/strong> This completes enrollment for the first admin print.<\/p>\n<p>Close the door and test to see if the safe will open using your fingerprint.<\/p>\n<p>Repeat these steps to enroll the second admin print.<\/p>\n<p><strong>Still having issues?<\/strong> Please contact our support team via email at support@vaulteksafe.com.<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Don&#039;t see name in device list?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><strong>Important!<\/strong> Make sure you are using the Vaultek Bluetooth app and not the Vaultek WiFi app.<\/p>\n<p>The device name you may be seeing in the \u201cSelect Your Safe\u201d is the default name assigned to the safe. Example: \u201cVAULTEK-1B7A\u201d. Select that and once you successfully pair you can change the name.<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Unlock feature is grayed out<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>By default, the unlock feature is disabled. To toggle ON press and hold keys \u201c1\u201d and \u201c4\u201d followed by the \u201cPROGRAM\u201d button for 3 seconds. If keys \u20182\u2019 and \u20183\u2019 turn GREEN the unlock feature is enabled. If keys \u20182\u2019 and \u20183\u2019 turn RED the unlock feature is disabled.<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Connectivity Issues<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Having trouble viewing your safe when setting up your app please try the steps below.<\/p>\n<p><strong>1)<\/strong> Delete the App<\/p>\n<p><strong>2)<\/strong> Soft Reset: Remove battery for 5 seconds and reinstall. Note, the program info will not be affected.<\/p>\n<p><strong>3)<\/strong> Re-install App: Download and re-install the Vaultek Bluetooth 2.0 app.<\/p>\n<p>Generally, this resolves most connectivity issues. If you have you are having issues please contact <a href=\"mailto:support@vaulteksafe.com\">support@vaulteksafe.com<\/a> and provide your phone model.<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 45px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div id=\"manuals\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1597554604814 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 style=\"text-align: center;\">Manuals<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 42px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Available Manuals<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>The following digital product manuals are available for use.<\/p>\n<p><a href=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2024\/04\/Vaultek_Manual_10_Series_20_Series_VS10i_VS20_VS20i_REV_122123_OPT.pdf\">VS10i<\/a><\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 45px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 45px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1597368058055 vc_column-gap-10 vc_row-o-equal-height vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597368024196\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 22px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1597160138187\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>Still need help?<br \/>\n<\/strong><\/span><\/h2>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597371134718\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><span style=\"color: #ffffff;\">We&#8217;ve got you covered.<\/span><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_btn3-container vc_btn3-center vc_do_btn\" ><a class=\"vc_general vc_btn3 vc_btn3-size-sm vc_btn3-shape-round vc_btn3-style-modern vc_btn3-block vc_btn3-color-white\" href=\"https:\/\/vaulteksafe.com\/vaultek-company\/vaultek-contact-main\/\" title=\"\">Contact Us<\/a><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 22px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 22px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 22px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><!-- Row Backgrounds --><div class=\"upb_grad\" data-grad=\"background: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #005AF5), color-stop(100%, #0099FF));background: -moz-linear-gradient(top,#005AF5 0%,#0099FF 100%);background: -webkit-linear-gradient(top,#005AF5 0%,#0099FF 100%);background: -o-linear-gradient(top,#005AF5 0%,#0099FF 100%);background: -ms-linear-gradient(top,#005AF5 0%,#0099FF 100%);background: linear-gradient(top,#005AF5 0%,#0099FF 100%);\" data-bg-override=\"0\" data-upb-overlay-color=\"\" data-upb-bg-animation=\"\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"8.0\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Vaultek Support 10 Series Return to Support Home &gt; Master Code You can program a master code between 4 to 8 digits in length. Two keys can not be pressed at the same time. Programing a new code will overwrite your previous code. Biometric Scanner Your Biometric safe can store 20 unique fingerprint IDs. The... <a class=\"btn moretag\" href=\"https:\/\/vaulteksafe.com\/support\/support-10-series-bluetooth-2-0\/\"> Read More...<\/a>","protected":false},"author":3,"featured_media":0,"parent":190,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page -fullwidth-noheading.php","meta":{"footnotes":""},"class_list":["post-17023","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/pages\/17023","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/comments?post=17023"}],"version-history":[{"count":0,"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/pages\/17023\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/pages\/190"}],"wp:attachment":[{"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/media?parent=17023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}