{"id":8036,"date":"2020-12-30T22:08:03","date_gmt":"2020-12-30T22:08:03","guid":{"rendered":"https:\/\/vaulteksafe.com\/?page_id=8036"},"modified":"2024-11-15T19:04:51","modified_gmt":"2024-11-15T19:04:51","slug":"mxi-mx-home","status":"publish","type":"page","link":"https:\/\/vaulteksafe.com\/support\/mxi-mx-home\/","title":{"rendered":"Support for MXi and MX"},"content":{"rendered":"
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Vaultek Support<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n
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MX Series<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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MXi\/MX<\/h1>\n\n\t\t<\/div>\n\t<\/div>\n
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Support for MXi and MX<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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Support for MXi and MX<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Easy to follow setup guide.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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Get Started<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>
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Basic Overview<\/h4><\/i><\/div>

The Vaultek\u00ae<\/sup> MX\/MXi part of MX Series is a tough and rugged, quick access, Bluetooth\u00ae<\/sup> enabled smart safe. Its solid structure and penetration resistant design makes it ideal for storing valuables such as firearms, jewelry, cash, and other personal items. Powered by a rechargeable lithium-ion battery, the safe combines high security with complete access control.<\/p>\n

Change the default code as soon as possible to prevent unauthorized access to your safe.<\/b><\/p>\n

DO NOT <\/b>place or store the backup keys inside the safe at any time. If the battery fails, you will be unable to open the safe.<\/p>\n

DO NOT<\/b> expose to extreme heat or cold. Battery power may be affected.<\/p>\n

DO NOT<\/b> use a battery which has physical damage such as scratches and dents on the housing. Replace the battery every 3 years.<\/p>\n

DO NOT<\/b> store loaded guns in this unit. Firearms are serious in nature and must be handled with respect. Store responsibly.<\/p>\n

Keep this product away from small children as the package contains small items that could become a choking hazard.<\/b><\/p>\n<\/div><\/div>

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Battery Installation<\/h4><\/i><\/div>

1) To get started, insert one of your backup keys into the keyhole at the top of the safe. Push key in and rotate the key 90 degrees clockwise to open the safe.<\/p>\n

2) Locate the battery compartment inside the safe beneath the control panel.<\/p>\n

3) Remove the battery cover by pressing down on the tab near the top of the cover.<\/p>\n

4) Insert the 18650 rechargeable lithium-ion battery (included in accessory box) into the battery compartment. Note that your Vaultek\u00ae safe automatically detects the polarity of the battery and can be installed in either direction.<\/p>\n

Tip! <\/strong>For easy removal make sure to place the pull string over the battery before closing the door.<\/p>\n

5) When the battery is inserted you will hear a short welcome tone and the keypad will light up. Once you hear the tone replace the battery cover. You are now ready to program your safe.<\/p>\n<\/div><\/div>

Can I keep my safe plugged in?<\/h4><\/i><\/div>

Leaving your safe plugged in continually will not harm the safe or battery.<\/p>\n

However, to preserve battery life we suggest that you unplug occasionally to allow the battery to cycle down.<\/p>\n<\/div><\/div>

Charging Safe<\/h4><\/i><\/div>

1) To recharge the safe, plug the micro-USB into the micro-USB receiving jack located on the side of the safe and connect to a standard USB port or wall outlet using the AC power adapter. Approximate recharge time is 2.5 hours.<\/p>\n

2) The LED next to the receiving jack on the side of the safe will glow RED indicating charging and GREEN indicating charged.<\/p>\n

After installing the battery, use the charging kit provided to charge the unit 100%.<\/p>\n<\/div><\/div>

Using Powerpack with Wi-Fi Safe<\/h4><\/i><\/div>

ONLY use VP6000<\/strong> to charge the installed 18650 battery when the battery is LOW.<\/p>\n

Unplug VP6000 immediately when the battery is mostly or fully charged.<\/p>\n

CAUTION:<\/strong><\/em> Leave VP6000 plugged-in when the battery is fully charged will cause the safe reset to LPM OFF mode (Wi-Fi always ON) thus deplete VP6000 quickly.<\/p>\n<\/div><\/div>

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Master Code<\/h4><\/i><\/div>

1) Open the safe. With the safe open, press and hold the ‘1’ key then the “PROGRAM” button together (3 seconds) until the screen prompts you to enter your new code.<\/p>\n

2) Enter your NEW master code.<\/p>\n

3) Press and hold the ‘1’ key then the “PROGRAM” button together a second time (3 seconds) until the screen prompts you
\nto reenter your new code.<\/p>\n

4) Enter your NEW master code a second time.<\/p>\n

5) Press and hold the ‘1’ key then the “PROGRAM” button together
\na third time (3 seconds) until the safe beeps and the screen confirms the code has been reset.<\/p>\n

If you make a mistake and the new code will not work, simply start over with step 1.<\/em><\/p>\n<\/div><\/div>

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Fingerprints (Only Biometric Model)<\/h4><\/i><\/div>

Your safe has the ability to store up to 20 unique authorized users. A user consists of 5 scans of the same finger during programming. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users. After the first two Admin fingerprints have been locked in, you can add additional users or fingerprints, up to 20 unique users in total. This is very helpful in the event the fingerprint scanner is having a hard time reading your initial fingerprints, or if you wish to grant other users authorized access to your safe. Any additional users programmed require authorization from one of the two Admin fingerprints.<\/p>\n

STEP 1 : Programming Admin Print 1 of 2<\/strong><\/p>\n

STEP 2 : Programming Additional Prints 3 to 20<\/strong><\/p>\n

Your safe has the ability to store up to 20 unique authorized users. A user consists of 5 scans of the same finger during programming. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users. After the first two Admin fingerprints have been locked in, you can add additional users or fingerprints, up to 20 unique users in total. This is very helpful in the event the fingerprint scanner is having a hard time reading your initial fingerprints, or if you wish to grant other users authorized access to your safe. Any additional users programmed require authorization from one of the two Admin fingerprints.<\/p>\n

STEP 1 : Programming Admin Print 1 of 2<\/strong><\/p>\n

STEP 2 : Programming Additional Prints 3 to 20<\/strong><\/p>\n

Troubleshooting!<\/strong>\u00a0If you are having difficulty with your print, program the same fingerprint 4 or 5 times. You have 20 slots available for programming and you can also try your thumb as it has more surface area to read.<\/p>\n

Troubleshooting!<\/strong>\u00a0If you are experiencing a low success rate. Delete the fingerprints on safe and start over.<\/p>\n

Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div>

Programming Admin Prints 1 and 2<\/h4><\/i><\/div>

The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users.<\/p>\n

Fingerprint TIPS!<\/strong><\/p>\n

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  • Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.<\/li>\n
  • Rotate your finger slightly between registration scans to store print variations for increased accuracy.<\/li>\n
  • Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/li>\n
  • To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/li>\n<\/ul>\n

    Programming the First Admin Print<\/strong><\/p>\n

    1)<\/strong> Open the safe. Program 1st fingerprint by pressing and holding the ‘2’ key then the “PROGRAM” button together (3 seconds) until the screen prompts you to scan the 1st of five scans.<\/p>\n

    2)<\/strong> Place your finger on the fingerprint scanner for the 1st of five scans. When the safe beeps, and the screen prompts the next scan remove your finger.<\/p>\n

    Troubleshooting!<\/strong> If the screen indicates a failed to complete then start over with step 1.<\/p>\n

    3)<\/strong> Place finger again over the scanner until the safe beeps and the screen prompts the next scan and lift. You will repeat this process until all scans (1-5) are programmed.<\/p>\n

    4) Close door and test to see if the safe will open using your fingerprint.<\/p>\n

    Repeat steps 1 through 4 to add the 2nd administrative fingerprint.<\/strong><\/p>\n<\/div><\/div>

    Program Additional Fingerprints<\/h4><\/i><\/div>

    After the first two Admin fingerprints have been locked in, you can add additional users or fingerprints, up to 20 unique users in total. This is very helpful in the event the fingerprint scanner is having a hard time reading your initial fingerprints, or if you wish to grant other users authorized access to your safe. Any additional users programmed require authorization from one of the two Admin fingerprints.<\/em><\/p>\n

    1) Open the safe. Program additional fingerprints by pressing and holding the ‘2’ then “PROGRAM” button together (3 seconds). The screen will prompt you to scan one of the administrative fingerprints.<\/p>\n

    2) Place one of the first two programmed administrative fingerprints on the scanner and remove when the safe beeps and screen authorizes the print. You can now program a NEW fingerprint.<\/p>\n

    TIP:<\/strong><\/em> If the administrative print is left on the scanner too long the safe will begin to program that fingerprint into the safe again and not the NEW fingerprint. If this happens start over with step 1.<\/p>\n

    3) Using the helpful programming tips provided on page 11 place the NEW finger on the scanner. When the safe beeps and the screen prompts the next scan remove your finger.<\/p>\n

    4) Place finger again over the scanner until the safe beeps and the screen prompts the next scan and lift. You will repeat this process until all scans (1-5) are programmed.<\/p>\n<\/div><\/div>

    Delete Fingerprints<\/h4><\/i><\/div>

    Individual fingerprints can not be deleted from the keypad on the safe. Following this procedure will erase all of the fingerprints including both administrative fingerprints. If you wish to delete individual fingerprints, refer to the Vaultek\u00ae app. This procedure will not affect the keypad master code.<\/em><\/p>\n

    1) Press and hold the ‘3’ key then the “PROGRAM” button together until the safe beeps and the screen prompts you to enter your master code.<\/p>\n

    2) Enter your master code on the keypad. If the code is correct, the safe will beep and the screen will indicate deletion of all the fingerprints.<\/p>\n<\/div><\/div>

    Low Success Rate<\/h4><\/i><\/div>

    First, delete the prints you have programmed in so far, and try again with the tips below:<\/p>\n

    TIP:<\/strong><\/em> Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/p>\n

    TIP:<\/strong><\/em> During the 5 scan programming process for each finger, slightly repositioning your finger after each scan will store more information and increase your success rate.<\/p>\n

    TIP:<\/strong><\/em> To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/p>\n<\/div><\/div>

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    Bluetooth Smartphone App<\/h4><\/i><\/div>

    The Vaultek Bluetooth smartphone app lets you get the most out of your safe. Using the app gives you access and control over features that are not possible using the keypad interface alone.<\/p>\n

    Vaultek Safe, Inc. does not access your personal information. The app may require some permissions to store personal preferences such as your safe\u2019s settings, fingerprint ID names, and Bluetooth settings to communicate with your safe. In no way do we gain or collect any personal information from you.<\/p>\n<\/div><\/div>

    Bluetooth Pairing Safe<\/h4><\/i><\/div>

    Get the App: Download the Vaultek\u00ae Bluetooth app from the Google Play store or Apple store.<\/strong><\/p>\n

    1) Make sure your phone’s Bluetooth settings are set to ON<\/strong>, and open the Vaultek\u00ae Bluetooth app to begin.<\/p>\n

    IMPORTANT:<\/strong><\/em> You must be within Bluetooth range to pair your phone with your safe. The approximate range is 25 feet.<\/p>\n

    2) Create a Pattern Lock:<\/strong> This is an added layer of protection to safeguard your safe and prevent unauthorized access in the event your phone is misplaced. To create your pattern lock, simply drag your finger along the screen to connect at least four dots. This unique pattern will be required each time you open the app.<\/p>\n

    3) Select Your Safe:<\/strong> After a few seconds your safe will appear in the search. You can drag the screen downwards to refresh if you are not seeing your safe listed. Select your safe, and enter your safe’s master code when prompted. This is the same code used to open the safe using the numeric keypad.<\/p>\n

    IMPORTANT: <\/strong><\/em>If you change your safe’s master code after pairing, the safe will no longer connect to your app, and you will be prompted to enter the new code when needed.<\/p>\n

    IMPORTANT:<\/strong><\/em> As a security measure, if too many incorrect master code entries are entered, your safe\u2019s Bluetooth will disable and must be toggled ON again using the hot key sequence.<\/p>\n

    4) Sync Your Phone:<\/strong> Press and hold keys ‘4’ and ‘5’ on your safe followed by the PROGRAM button together for 3 seconds to start the syncing protocol. When the keypad starts blinking red you can finalize the pairing sequence from your app screen by pressing ‘OK’. The safe’s keypad will flash green and beep when complete, if the keypad flashes red with two beeps you will need start over with step 4.<\/p>\n

    TIP:<\/strong><\/em> This pairing sequence offers enhanced security protection and can only be used to pair one phone to your safe. If the process is repeated with a different phone, the previous phone will be overridden and disconnected from the safe.<\/p>\n<\/div><\/div>

    Don't see name in device list?<\/h4><\/i><\/div>

    IMPORTANT:<\/strong><\/em> Make sure you are using the Vaultek Bluetooth app and not the Vaultek WiFi app.<\/p>\n

    The device name you may be seeing in the \u201cSelect Your Safe\u201d is the default name assigned to the safe. Example: \u201cVAULTEK-1B7A\u201d. Select that and once you successfully pair you can change the name.<\/p>\n<\/div><\/div>

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    Nano Key<\/h4><\/i><\/div>

    Your Vaultek safe supports quick access with the included Nano Key. Take caution when using this feature and\u00a0<\/span>be responsible. Security can be compromised in the event it is lost or stolen. Only pair Nano Key after thoroughly understanding the inherent risks.<\/p>\n

    WARNING <\/b>anyone including children can access the safe via Nano Key.\u00a0<\/span><\/p>\n

    WARNING <\/b>On Demand entry mode can open a safe in another room and\/or out of sight. To reduce risk of an unattended open safe we recommend using Progressive entry mode.<\/p>\n

    ALWAYS<\/b> unpair Nano Key in the event it is lost or stolen.<\/p>\n

    IMPORTANT! <\/b>Nano Key should be mounted less than 6 feet away from safe for proper operation. Use in long range is not recommended as it may cause accidental opens.\u00a0<\/span><\/p>\n<\/div><\/div>

    Pairing Nano Key<\/h4><\/i><\/div>

    IMPORTANT!<\/b> Be sure to follow ALL<\/b> steps for proper function:<\/p>\n