{"id":8034,"date":"2020-12-30T22:03:21","date_gmt":"2020-12-30T22:03:21","guid":{"rendered":"https:\/\/vaulteksafe.com\/?page_id=8034"},"modified":"2024-10-04T19:02:10","modified_gmt":"2024-10-04T19:02:10","slug":"nmxi-nmx-home","status":"publish","type":"page","link":"https:\/\/vaulteksafe.com\/support\/nmxi-nmx-home\/","title":{"rendered":"Support for NMXi and NMX"},"content":{"rendered":"
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Vaultek Support<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n
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MX Series<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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NMXi\/NMX<\/h1>\n\n\t\t<\/div>\n\t<\/div>\n
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Support for NMXi and NMX<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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Support for NMXi and NMX<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Get Started<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Easy to follow setup guide.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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Discover safes capabilities.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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Manuals<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Digital product manuals.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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Basic Overview<\/h4><\/i><\/div>

The Vaultek\u00ae<\/sup> NMXi part of MX Series is a tough and rugged, quick access, Wi-Fi\u00ae<\/sup> enabled smart safe. Its solid structure and penetration resistant design makes it ideal for storing valuables such as firearms, jewelry, cash, and other personal items. Powered by a rechargeable lithium-ion battery, the safe combines high security with complete access control.<\/p>\n

Change the default code as soon as possible to prevent unauthorized access to your safe.<\/b><\/p>\n

DO NOT <\/b>place or store the backup keys inside the safe at any time. If the battery fails, you will be unable to open the safe.<\/p>\n

DO NOT<\/b> expose to extreme heat or cold. Battery power may be affected.<\/p>\n

DO NOT<\/b> use a battery which has physical damage such as scratches and dents on the housing. Replace the battery every 3 years.<\/p>\n

DO NOT<\/b> store loaded guns in this unit. Firearms are serious in nature and must be handled with respect. Store responsibly.<\/p>\n

Keep this product away from small children as the package contains small items that could become a choking hazard.<\/b><\/p>\n<\/div><\/div>

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Power<\/h4><\/i><\/div>

Your safe uses a 3.7V 18650 rechargeable lithium-ion with a flat top. A minimum 2000 mAh capacity is required, however 2200 mAh or higher can be used to increase operation time.<\/p>\n<\/div><\/div>

Battery Installation<\/h4><\/i><\/div>

1) To get started, insert one of your backup keys into the keyhole at the top of the safe. Push key in and rotate the key 90 degrees clockwise to open the safe.<\/p>\n

2) Locate the battery compartment inside the safe beneath the control panel.<\/p>\n

3) Remove the battery cover by pressing down on the tab near the top of the cover.<\/p>\n

4) Insert the 18650 rechargeable lithium-ion battery (included in accessory box) into the battery compartment. Note, that your Vaultek safe automatically detects the polarity of the battery and can be installed in either direction.<\/p>\n

Tip! <\/strong>For easy removal make sure to place the pull string over the battery before closing the door.<\/p>\n

5) When the battery is inserted you will hear a short welcome tone and the keypad will light up. Once you hear the tone replace the battery cover.<\/p>\n

You are now ready to program your safe.<\/p>\n

Optional Accessory: Power Pack<\/strong><\/p>\n

ONLY use VP6000<\/strong> to charge the installed 18650 battery when the battery is LOW.<\/p>\n

Unplug VP6000 immediately when the battery is mostly or fully charged.<\/p>\n

CAUTION!<\/strong> Leave VP6000 plugged-in when the battery is fully charged will cause the safe reset to LPM OFF mode (Wi-Fi always ON) thus deplete VP6000 quickly.<\/p>\n<\/div><\/div>

Charging Safe<\/h4><\/i><\/div>

1) To recharge the safe, plug the micro-USB into the micro-USB receiving jack located on the side of the safe and connect to a standard USB port or wall outlet using the AC power adapter. Approximate recharge time is 2.5 hours.<\/p>\n

2) The LED next to the receiving jack on the side of the safe will glow RED indicating charging and GREEN indicating charged.<\/p>\n

Optional Accessory: Power Pack<\/strong><\/p>\n

ONLY use VP6000<\/strong> to charge the installed 18650 battery when the battery is LOW.<\/p>\n

Unplug VP6000 immediately when the battery is mostly or fully charged.<\/p>\n

CAUTION!<\/strong> Leave VP6000 plugged-in when the battery is fully charged will cause the safe reset to LPM OFF mode (Wi-Fi always ON) thus deplete VP6000 quickly.<\/p>\n<\/div><\/div>

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Programming Master Code<\/h4><\/i><\/div>

1) Open the safe. With the safe open, press and hold the ‘1’ key then the “PROGRAM” button together (3 seconds) until the LCD screen prompts you to enter your new code.<\/p>\n

2) Enter your NEW master code.<\/p>\n

3) Immediately!<\/strong> Press and hold the ‘1’ key then the “PROGRAM” button together a second time (3 seconds) until the LCD screen prompts you to re-enter your new code.<\/p>\n

4) Enter your NEW master code a second time.<\/p>\n

5) Immediately!<\/strong> Press and hold the ‘1’ key then the “PROGRAM” button together a third time (3 seconds) until the LCD screen confirms the code change is complete.<\/p>\n

Troubleshooting!<\/strong> If you make a mistake and the new code will not work, simply start over with step 1.<\/p>\n<\/div><\/div>

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Programming Fingerprints (Only Biometric Model)<\/h4><\/i><\/div>

Your safe has the ability to store up to 20 unique authorized users. A user consists of 5 scans of the same finger during programming. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users. After the first two Admin fingerprints have been locked in, you can add additional users or fingerprints, up to 20 unique users in total. This is very helpful in the event the fingerprint scanner is having a hard time reading your initial fingerprints, or if you wish to grant other users authorized access to your safe. Any additional users programmed require authorization from one of the two Admin fingerprints.<\/p>\n

STEP 1 : Programming Admin Print 1 of 2<\/strong><\/p>\n

STEP 2 : Programming Additional Prints 3 to 20<\/strong><\/p>\n

Before programming lets cover a few tips.<\/p>\n

Fingerprint TIPS!<\/strong><\/p>\n

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  • Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.<\/li>\n
  • Rotate your finger slightly between registration scans to store print variations for increased accuracy.<\/li>\n
  • Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/li>\n
  • To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/li>\n<\/ul>\n

    Troubleshooting!<\/strong>\u00a0If you are having difficulty with your print, program the same fingerprint 4 or 5 times. You have 20 slots available for programming and you can also try your thumb as it has more surface area to read.<\/p>\n

    Troubleshooting!<\/strong>\u00a0If you are experiencing a low success rate. Delete the fingerprints on safe and start over.<\/p>\n

    Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div>

    Programming Admin Prints 1 and 2<\/h4><\/i><\/div>

    The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users 3 to 20.<\/p>\n

    Fingerprint Tips!<\/strong><\/p>\n

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    • Place the core of the fingerprint flat over the center of the scanner in line with the side LEDs (this allows the scanner to read where most of the fingerprint detail is located).<\/li>\n
    • Adjust your finger slightly between scans for increased accuracy.<\/li>\n
    • Excessive moisture, lotions, or dirt will affect your fingerprint and may cause inaccurate sensor reading.<\/li>\n
    • If you are having difficulty with your print, program the same finger 4 or 5 times. You have 20 slots available for programing and you can also try your thumb as it has more surface area to read.<\/li>\n<\/ul>\n

      Programming the First Admin Print<\/strong><\/p>\n

      1) Open the safe. Program first admin fingerprint by pressing and holding the ‘2’ key then the “PROGRAM” button together (3 seconds) until the screen prompts you to scan the 1st of five scans.<\/p>\n

      2) Using the helpful programming tips above place your finger on the fingerprint scanner for the 1st of five scans. When the safe beeps, and the screen prompts the next scan remove your finger. If the screen indicates a failed to complete then start over with step 1.<\/p>\n

      3) Place finger again over the scanner until the safe beeps and the screen prompts the next scan and lift. You will repeat this process until all scans (1-5) are programmed.<\/p>\n

      4) Close door and test to see if the safe will open using your fingerprint.<\/p>\n

      Programming Second Admin Print<\/strong><\/p>\n

      1) Program second admin fingerprint by pressing and holding the ‘2’ key then the “PROGRAM” button together (3 seconds) until the screen prompts you to scan the 1st of five scans.<\/p>\n

      2) Place your finger on the fingerprint scanner for the 1st of five scans. When the safe beeps, and the screen prompts the next scan remove your finger. If the screen indicates a failed to complete then start over with step 1.<\/p>\n

      3) Place finger again over the scanner until the safe beeps and the screen prompts the next scan and lift. You will repeat this process until all scans (1-5) are programmed.<\/p>\n

      4) Close door and test to see if the safe will open using your fingerprint<\/p>\n<\/div><\/div>

      Programming Additional Prints 3 to 20<\/h4><\/i><\/div>

      After the first two Admin fingerprints have been locked in, you can add additional users or fingerprints, up to 20 unique users in total. This is very helpful in the event the fingerprint scanner is having a hard time reading your initial fingerprints, or if you wish to grant other users authorized access to your safe. Any additional users programmed require authorization from one of the two Admin fingerprints.<\/p>\n

      1) Open the safe. Program additional fingerprints by pressing and holding the \u20182\u2019 then \u201cPROGRAM\u201d button together (3 seconds). The screen will prompt you to scan one of the administrative fingerprints.<\/p>\n

      2) Place one of the first two programmed administrative fingerprints on the scanner and remove when the safe beeps and screen authorizes the print. You can now program a NEW fingerprint.<\/p>\n

      Important!<\/strong>\u00a0If the administrative print is left on the scanner too long the safe will begin to program that fingerprint into the safe again and not the NEW fingerprint. If this happens start over with step 1.<\/p>\n

      3) Using the helpful programming tips provided on page 09 place the NEW finger on the scanner. When the safe beeps and the screen prompts the next scan remove your finger.<\/p>\n

      4) Place finger again over the scanner until the safe beeps and the screen prompts the next scan and lift. You will repeat this process until all scans (1-5) are programmed.<\/p>\n<\/div><\/div>

      Deleting Fingerprints<\/h4><\/i><\/div>

      You can delete individual fingerprints in the Vaultek\u00ae Wi-Fi smartphone app.<\/p>\n

      This will remove all the fingerprints. To delete fingerprints press and hold the \u20183\u2019 key then \u201cPROGRAM\u201d button together until the safe beeps and the screen prompts you to enter your master code. Enter your master code on the keypad. If the code is correct, the safe will beep and the screen will indicate deletion of all the fingerprints.<\/p>\n<\/div><\/div>

      Delete Fingerprints (Biometric Model Only)<\/h4><\/i><\/div>

      To delete fingerprints press and hold the ‘3’ key then “PROGRAM” button together until the safe beeps and the screen prompts you to enter your master code. Enter your master code on the keypad. If the code is correct, the safe will beep and the screen will indicate deletion of all the fingerprints. This will remove all the fingerprints. You can delete individual fingerprints in the Vaultek\u00ae WiFi smartphone app.<\/p>\n<\/div><\/div>

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      Nano Key<\/h4><\/i><\/div>

      Your safe supports Nano Key the fastest access available. Its small footprint and mountable base make it easy to hide and conceal anywhere, making it suitable for use as a panic button. Take caution when using the included Nano Key and be responsible. Security can be compromised in the event it is lost or stolen. Only pair Nano Key after thoroughly understanding the inherent risks.<\/p>\n

      Important! <\/strong>Nano Key is compatible with Bluetooth and WiFi enabled safes. It is not compatible with LifePod.<\/p>\n

      Multiple Safe Management<\/strong><\/p>\n

      A) Multiple Nano Keys can not pair with the same safe. It is recommended to pair one Nano Key per safe.<\/p>\n

      B) Recommended setting when using the Nano Key is Progressive entry mode.<\/p>\n

      C) You can manage multiple safes through the Vaultek\u00ae Wi-Fi\u00ae smartphone app and Web Dashboard.<\/p>\n

      CAUTION!<\/strong>\u00a0when managing multiple safes in On Demand entry mode there is a chance you can open all safes within range.<\/p>\n<\/div><\/div>

      Pairing Nano Key<\/h4><\/i><\/div>