{"id":12815,"date":"2022-04-12T02:23:37","date_gmt":"2022-04-12T02:23:37","guid":{"rendered":"https:\/\/vaulteksafe.com\/?page_id=12815"},"modified":"2024-08-13T20:23:36","modified_gmt":"2024-08-13T20:23:36","slug":"support-lifepod-xr-xt","status":"publish","type":"page","link":"https:\/\/vaulteksafe.com\/support\/support-lifepod-xr-xt\/","title":{"rendered":"Support for LifePod XR\/XT"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1596668912893 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-xs-6 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597449028599\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597371894538\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Vaultek Support<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 12px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_3 vc_sep_pos_align_left vc_separator_no_text vc_custom_1596668765056 wpb_content_element  vc_custom_1596668765056 wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span style=\"border-color:#d8d8d8;\" class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span style=\"border-color:#d8d8d8;\" class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-xs-6 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597449021712\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 18px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597680479616\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: right;\">LifePod Series<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1597449178811 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597451215881\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597449887763\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"https:\/\/vaulteksafe.com\/support\/\">Return to Support Home &gt; <\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1597450766732 vc_row-has-fill vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-2\/5\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1697462918825\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h1>LifePod XR\/XT<\/h1>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_hidden-lg vc_hidden-md\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1723576933265\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Support Resources<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1723576940015\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Support Resources<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\/5 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1596668114320\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_hidden-lg vc_hidden-md\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1649729863474\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><img decoding=\"async\" class=\"aligncenter wp-image-12546 img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2022\/04\/lifext-spprt-300x249.png\" alt=\"\" width=\"294\" height=\"244\" data-srcset=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2022\/04\/lifext-spprt-300x249.png 300w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2022\/04\/lifext-spprt-768x638.png 768w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2022\/04\/lifext-spprt.png 884w\" data-sizes=\"(max-width: 294px) 100vw, 294px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 294px; --smush-placeholder-aspect-ratio: 294\/244;\" \/><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1649729873420\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><img decoding=\"async\" class=\"aligncenter wp-image-12546 img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2022\/04\/lifext-spprt-300x249.png\" alt=\"\" width=\"448\" height=\"372\" data-srcset=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2022\/04\/lifext-spprt-300x249.png 300w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2022\/04\/lifext-spprt-768x638.png 768w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2022\/04\/lifext-spprt.png 884w\" data-sizes=\"(max-width: 448px) 100vw, 448px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 448px; --smush-placeholder-aspect-ratio: 448\/372;\" \/><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><!-- Row Backgrounds --><div class=\"upb_grad\" data-grad=\"background: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #E3E3E3), color-stop(100%, #E3E3E3));background: -moz-linear-gradient(top,#E3E3E3 0%,#E3E3E3 100%);background: -webkit-linear-gradient(top,#E3E3E3 0%,#E3E3E3 100%);background: -o-linear-gradient(top,#E3E3E3 0%,#E3E3E3 100%);background: -ms-linear-gradient(top,#E3E3E3 0%,#E3E3E3 100%);background: linear-gradient(top,#E3E3E3 0%,#E3E3E3 100%);\" data-bg-override=\"0\" data-upb-overlay-color=\"\" data-upb-bg-animation=\"\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"8.0\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1597377803951 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1596689243180\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_column-gap-10 vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597368390978\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><img decoding=\"async\" class=\"aligncenter wp-image-6100 img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/c.png\" alt=\"\" width=\"44\" height=\"44\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 44px; --smush-placeholder-aspect-ratio: 44\/44;\" \/><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><strong>Get Started<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597514598568\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\">Easy to follow setup guide.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\"><a href=\"#setup\">Get Started &gt;<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1609428442019\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><img decoding=\"async\" class=\"aligncenter wp-image-6100 img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/d.png\" alt=\"\" width=\"44\" height=\"44\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 44px; --smush-placeholder-aspect-ratio: 44\/44;\" \/><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><strong>Get to Know Your LifePod<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1609428387602\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\">Discover the full potential.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\"><a href=\"#tutorials\">Get Started &gt;<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1609428450290\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><img decoding=\"async\" class=\"wp-image-6228 aligncenter img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/b-300x300.png\" alt=\"\" width=\"44\" height=\"44\" data-srcset=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/b-300x300.png 300w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/b-150x150.png 150w, https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/b.png 512w\" data-sizes=\"(max-width: 44px) 100vw, 44px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 44px; --smush-placeholder-aspect-ratio: 44\/44;\" \/><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><strong>Troubleshooting<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1609428425841\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\">Need help?<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\"><a href=\"#troubleshooting\">Get Started &gt;<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1609428446530\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><img decoding=\"async\" class=\"aligncenter wp-image-6100 img-responsive img-thumbnail lazyload\" data-src=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2020\/08\/a.png\" alt=\"\" width=\"44\" height=\"44\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 44px; --smush-placeholder-aspect-ratio: 44\/44;\" \/><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><strong>Manuals<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1608749749249\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\">Digital product manual.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\"><a href=\"#manuals\">View Manual &gt;<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_column-gap-10 vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1614196105113\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>IMPORTANT<\/strong><\/span><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">The manual key does not lock LifePod XT.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_column-gap-10 vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597522054548\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>Warranty<\/strong><\/span><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597521294460\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597372607328\">\n<div class=\"wpb_wrapper\">\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">Vaultek satisfaction guarantee.<\/span><\/p>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_btn3-container vc_btn3-center vc_do_btn\" ><a class=\"vc_general vc_btn3 vc_btn3-size-xs vc_btn3-shape-round vc_btn3-style-modern vc_btn3-color-white\" href=\"https:\/\/vaulteksafe.com\/support\/vaultek-warranty\/\" title=\"\">Access Warranty<\/a><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597553386369\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>Register Safe<\/strong><\/span><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597521540136\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">Improved Support, Product Updates, Replacement Parts.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_btn3-container vc_btn3-center vc_do_btn\" ><a class=\"vc_general vc_btn3 vc_btn3-size-xs vc_btn3-shape-round vc_btn3-style-modern vc_btn3-color-white\" href=\"https:\/\/vaulteksafe.com\/support\/vaultek-product-registration\/\" title=\"\">Register Now<\/a><\/div><\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 52px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 45px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div id=\"setup\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1597555212609 vc_row-has-fill vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1608747777373\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 style=\"text-align: center;\">Get Started<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 42px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Basic Overview<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>The Vaultek<sup>\u00ae<\/sup> LifePod<sup>\u00ae<\/sup> XR\/XT are a pin access portable lockbox. It can be secured using the side compression latches to protect the interior from environmental factors such as water, with the added option of securely locking the unit with the keypad. It\u2019s high impact polymer and portable design makes it ideal to transport and protect valuables and personal items. Powered by an Alkaline 9V battery (not included), LifePod combines security with convenient access.<\/p>\n<p><b>Before locking your LifePod<\/b>, always make sure the side compression latches are latched closed first. This will ensure the locking mechanism engages properly.<\/p>\n<p><b>Before entering the master code<\/b> you need to wake LifePod by tapping the Lock Pad so all the keys light up RED.<\/p>\n<p><span style=\"text-decoration: underline;\">If the lid does not open when unlocked<\/span>, close both compression latches and unlock the unit again to free the lock mechanism.<\/p>\n<p class=\"p1\"><span style=\"text-decoration: underline;\">If the lid is having issues opening it is likely pressurized.<\/span>Open the front key cover to release the pressure.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Locking<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>With a 9V battery installed, you can lock your LifePod safe.<\/p>\n<p><iframe title=\"LifePod XR\/XT Locking\" data-src=\"https:\/\/player.vimeo.com\/video\/873874892?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>1) <\/strong>Close the unit and engage the side compression latches.<\/p>\n<p><strong>2)<\/strong> Press and hold the lock pad for 2 seconds.<\/p>\n<p><strong>Tip!<\/strong> Your LifePod can protect your belongings against the elements using the side compression latches alone. For extra security, lock the unit with the lock pad as needed.<\/p>\n<p><strong>Important! <\/strong>The manual key can not lock LifePod.<\/p>\n<p><strong>Important!<\/strong> Before locking your LifePod, always be sure the side compression latches are latched closed first. This will ensure the locking mechanism engages properly.<\/p>\n<p><strong>Troubleshooting!<\/strong> If the unit is not locking properly try the following: Before locking your LifePod, always be sure the side compression latches are latched closed first. This will ensure the locking mechanism engages properly.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Unlocking<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>With a 9V battery installed, you can unlock your LifePod safe.<\/p>\n<p>You have three ways of unlocking LifePod XR\/XT either a master code, biometric scanner, or the included keys.<\/p>\n<p><iframe title=\"LifePod XR\/XT Unlocking\" data-src=\"https:\/\/player.vimeo.com\/video\/873875326?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>Important!<\/strong> Do not undo the compression latches until the unit has been unlocked\u00a0first. Undoing the compression latches first may cause binding on the lock mechanism and will not unlock.<\/p>\n<p><strong>Master Code:<\/strong> Touch activated 4-digit backlit LED capacitive keypad.<\/p>\n<p>First tap the lock pad to wake the unit up. When the keypad lights up, your LifePod is awake and ready to accept the code. Enter the master code. (The default master code is 1-2-3-4). When the code is correct, the status LED will turn GREEN and the lock will disengage. Undo both side compression latches, and you can open the unit.<\/p>\n<p><strong>Biometric Scanner:<\/strong> Capable of storing up to 20 unique fingerprints.<\/p>\n<p>Simply scan an authorized fingerprint to unlock LifePod. No need to wake up LifePod. When the scan is authorized, the Status LED will turn GREEN and lock will disengage. Your safe can store 20 unique fingerprint IDs. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users (3-20).<\/p>\n<p><strong>Backup Keys:<\/strong> Included backup manual keys are provided to unlock the unit if the battery dies.<\/p>\n<p>To unlock LifePod, simply open the protective cover at the front of LifePod. Insert one of the backup keys, and turn the key clockwise 90 degrees. <strong>Important!<\/strong> The manual key can not lock LifePod.<\/p>\n<p><strong>Tip! <\/strong>Your LifePod can protect your belongings against the elements using the side compression latches alone. For extra security, lock the unit with the lock pad as needed.<\/p>\n<p><strong>Troubleshooting!\u00a0<\/strong><span style=\"text-decoration: underline;\">If the lid does not open when unlocked<\/span>, close both compression latches and unlock the unit again to free the lock mechanism.<\/p>\n<p class=\"p1\"><strong>Troubleshooting!\u00a0<\/strong><span style=\"text-decoration: underline;\">If the lid is having issues opening it is likely pressurized.<\/span>Open the front key cover to release the pressure.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com.<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Battery Installation<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>LifePod XR\/XT is powered by a 9V Alkaline battery (not included). Under normal usage the battery can last up to one year.<\/p>\n<p><iframe title=\"LifePod XR\/XT Battery Installation\" data-src=\"https:\/\/player.vimeo.com\/video\/873867272?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>1)<\/strong> Undo both side compression latches to open your LifePod.<\/p>\n<p><strong>Troubleshooting!<\/strong> If the lid is having issues opening, it is likely pressurized. Open the front key cover to release the pressure.<\/p>\n<p><strong>2)<\/strong> Locate the battery cover on the front wall and remove by pressing on the outer tab.<\/p>\n<p><strong>3)<\/strong> Carefully pull out the 9v battery snap inside the battery compartment, and connect an Alkaline 9V battery to the connector. Be sure to snap the battery in the correct orientation A 9v Alkaline battery is not included.<\/p>\n<p><strong>4)<\/strong> When the battery is snapped in you will hear a short welcome tone and the keypad will light up.<\/p>\n<p><strong>Troubleshooting!<\/strong> If you snap the battery in and the keypad is flashing then your battery is likely low. Replace the battery with a new 9V Alkaline battery. We recommend a brand name battery.<\/p>\n<p><strong>5)<\/strong> Once you hear the tone and see the keypad light up, slide the battery into its compartment being mindful to place the battery ribbon underneath the battery first. This will make the battery easier to remove when replacing.<\/p>\n<p><strong>6)<\/strong> Replace the battery cover and you are ready to program your LifePod.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Programming the Master Code<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>First time users should change the default master code as soon as possible.<\/p>\n<p><iframe title=\"LifePod XR\/XT Programming Master Code\" data-src=\"https:\/\/player.vimeo.com\/video\/873876916?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><b>Code Requirement Tips!<\/b><\/p>\n<ul>\n<li>The default master code is 1-2-3-4.<\/li>\n<li>Your code can be a minimum of 4 digits, or as long as 8 digits.<\/li>\n<li>Two keys can not be pressed simultaneously.<\/li>\n<li>Programming a new code will overwrite your previous code.<\/li>\n<\/ul>\n<p><strong>Important!<\/strong> The PROGRAM button will not function when locked. Be sure the LifePod latch is in the unlock position.<\/p>\n<p><strong>1)<\/strong> First open the unit and tap the lock pad to wake the unit up. When the keypad lights up, your LifePod is awake and ready for programming.<\/p>\n<p><strong>2)<\/strong> Press and hold the PROGRAM button for 3 seconds until ALL keys (1-4) turn solid RED.<\/p>\n<p><strong>3)<\/strong> Enter your new code.<\/p>\n<p><strong>4)<\/strong> Press and hold the PROGRAM button a second time for 3 seconds until ALL keys (1-4) turn solid RED.<\/p>\n<p><strong>5)<\/strong> Enter your new code a second time.<\/p>\n<p><strong>6)<\/strong> Press and hold the PROGRAM button a third time for 3 seconds. The status LED will flash GREEN and LifePod will beep to confirm the code change is successful.<\/p>\n<p><strong>Troubleshooting!<\/strong> Be sure to follow all steps and move quickly during programming.<\/p>\n<p><strong>Troubleshooting!<\/strong> If you make a mistake start over with step 1.<\/p>\n<p>Repeat these steps to change master code.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Programming the Biometric Scanner<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Your Biometric LifePod can store up to 20 unique fingerprints. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users.<\/p>\n<p><strong>Fingerprint Tips!<\/strong><\/p>\n<ul>\n<li>Be sure your finger is flat against the scanner (parallel to safe) and your cuticle is over the center of the scanner (this allows the scanner to read where most of the fingerprint details are located).<\/li>\n<li>Rotate your finger slightly during registration scans.<\/li>\n<li>Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/li>\n<li>To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/li>\n<\/ul>\n<p><strong>STEP 1 : Program Admin Prints 1 and 2<\/strong><\/p>\n<p><strong>STEP 2 : Program Additional Prints (3-20)<\/strong><\/p>\n<p>Troubleshooting! If you are experiencing a low success, program the same fingerprint 4 or 5 times. You have 20 slots available for program.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Programming the Admin Prints 1 and 2<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Your safe can store up to 20 unique fingerprints. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users 3 to 20.<\/p>\n<p><strong>Fingerprint TIPS!<\/strong><\/p>\n<ol>\n<li>Be sure your finger is flat against the scanner (parallel to safe) and your cuticle is over the center of the scanner (this allows the scanner to read where most of the fingerprint details are located).<\/li>\n<li>Rotate your finger slightly during registration scans.<\/li>\n<\/ol>\n<p><iframe title=\"LifePod XR\/XT Programming Biometric Scanner\" data-src=\"https:\/\/player.vimeo.com\/video\/873872732?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>STEP 1 : Programming Admin Print 1 of 2<\/strong><\/p>\n<p><strong>1)<\/strong> Tap the lock pad to wake the unit up.<\/p>\n<p><strong>2)<\/strong> Quickly tap the program button.<\/p>\n<p><strong>3)<\/strong> When the &#8216;1&#8217; key starts blinking place your fingerprint on the scanner.<\/p>\n<p><strong>4)<\/strong> Place, lift, and rotate until all four keys light up.<\/p>\n<p>This completes the enrollment for the first admin print.<\/p>\n<p>Repeat these steps to program the second admin print.<\/p>\n<p><strong>STEP 2 : Programming Admin Print 2 of 2<\/strong><\/p>\n<p><strong>1)<\/strong> Tap the lock pad to wake the unit up.<\/p>\n<p><strong>2)<\/strong> Quickly tap the program button.<\/p>\n<p><strong>3)<\/strong> When the &#8216;1&#8217; key starts blinking place your fingerprint on the scanner.<\/p>\n<p><strong>4)<\/strong> Place, lift, and rotate until all four keys light up.<\/p>\n<p>This completes the enrollment of the second admin print.<\/p>\n<p>Once both admin prints are enrolled you can program additional prints. Your safe can store up to 20 unique fingerprints. To program addition prints refer to \u201cProgram Additional Prints\u201d.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Programming Additional Fingerprints (3-20)<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>The first two fingerprints programmed into the safe are the administrative fingerprints. Any additional users programmed require authorization from one of these fingerprints. LifePod can store up to 20 fingerprints.<\/p>\n<p><strong>Fingerprint Tips!<\/strong><\/p>\n<ul>\n<li>Be sure your finger is flat against the scanner (parallel to safe) and your cuticle is over the center of the scanner (this allows the scanner to read where most of the fingerprint details are located).<\/li>\n<li>Rotate your finger slightly during registration scans.<\/li>\n<\/ul>\n<p><iframe title=\"LifePod XR\/XT Programming Additional Prints\" data-src=\"https:\/\/player.vimeo.com\/video\/873870627?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>Programing Additional Fingerprints<\/strong><\/p>\n<p><strong>1)<\/strong> Tap the lock pad to wake the unit up.<\/p>\n<p><strong>2)<\/strong> Quickly tap the program button.<\/p>\n<p><strong>3)<\/strong> When the keypad starts flashing RED, you need to scan an admin print.<\/p>\n<p><strong>Tip!<\/strong>\u00a0If the administrative print is left on the scanner too long the safe will begin to program that fingerprint into the safe again and not the NEW fingerprint. If this happens start over with step one.<\/p>\n<p><strong>4)<\/strong> Now when the &#8216;1&#8217; key starts blinking place your new fingerprint on the scanner.<\/p>\n<p><strong>5)<\/strong> Place, lift, and rotate until all four keys light up.<\/p>\n<p>Repeat these steps to program additional prints.<\/p>\n<p>You have 20 slots available for programming.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Delete Fingerprints<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>To delete all the stored prints on the LifePod XR\/XT, wake the unit by tapping the lock pad so all the keys light up RED. Immediately, press and hold keys &#8216;1&#8217; and &#8216;3&#8217; together for 3 seconds (until the keys turn RED) then enter your master code to delete all fingerprint IDS.<\/p>\n<p><iframe title=\"LifePod XR\/XT Deleting Fingerprints\" data-src=\"https:\/\/player.vimeo.com\/video\/873868765?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Low Success Rate<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Try the following if you are experiencing a low success rate with the fingerprint scanner.<\/p>\n<p><strong>Let\u2019s perform a soft reset of the scanner<\/strong> by deleting the fingerprints on the safe.<\/p>\n<p><strong>1)<\/strong> Wake the unit by tapping the lock pad so all the keys light up RED.<\/p>\n<p><strong>2)<\/strong> Immediately, press and hold keys &#8216;1&#8217; and &#8216;3&#8217; together for 3 seconds until all the keys turn RED then enter your master code to delete all fingerprint IDs.<\/p>\n<p>Now let\u2019s try reprogramming your fingerprint using the helpful tips below.<\/p>\n<p><iframe title=\"LifePod XR\/XT Deleting Fingerprints\" data-src=\"https:\/\/player.vimeo.com\/video\/873868765?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>Fingerprint Tips!<\/strong><\/p>\n<ul>\n<li>Be sure your finger is flat against the scanner (parallel to safe) and your cuticle is over the center of the scanner (this allows the scanner to read where most of the fingerprint details are located).<\/li>\n<li>During the 5 scan programming process for each finger, slightly repositioning your finger after each scan will store more information and increase your success rate.<\/li>\n<li>Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/li>\n<li>To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/li>\n<\/ul>\n<p><strong>Program the First Print<\/strong><\/p>\n<p><strong>1)<\/strong> Tap the lock pad to wake the unit up.<\/p>\n<p><strong>2)<\/strong> Quickly tap the program button.<\/p>\n<p><strong>3)<\/strong> When the &#8216;1&#8217; key starts blinking place your fingerprint on the scanner. Place, lift, and rotate until all four keys light up.<\/p>\n<p><strong>4)<\/strong> Test to see if the safe will open using your fingerprint.<\/p>\n<div class=\"vc_toggle vc_toggle_simple vc_toggle_color_black vc_toggle_size_sm vc_toggle_active\">\n<div class=\"vc_toggle_content\">\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Product Registration<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Vaultek strongly encourages you to register your LifePod XR\/XT as soon as receive it. <strong>Registration provides many benefits including technical support and ordering replacement keys should you replace them.<\/strong> Your LifePod XR\/XT has a unique product part number on the inside of the batty door and a 4-digit ID number engraved on the keys. You will need these numbers to register your new unit.<\/p>\n<p><strong>1)<\/strong> Locate your product part number. It is printed on the first page of your user manual and on the back of the battery cover.<\/p>\n<p><strong>2)<\/strong>\u00a0Open the safe using the included backup manual keys.<\/p>\n<p><strong>3)<\/strong> Find your 4-digit number engraved on the keys.<\/p>\n<p><strong>4)<\/strong>\u00a0Visit\u00a0<a href=\"https:\/\/vaulteksafe.com\/support\/vaultek-product-registration\/\">https:\/\/vaulteksafe.com\/support\/vaultek-product-registration\/<\/a>\u00a0and enter the required information in the form and click submit.<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 45px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div id=\"tutorials\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1597554604814 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 style=\"text-align: center;\">Get to Know Your LifePod<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 42px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Unlocking<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>With a 9V battery installed, you can unlock your LifePod safe.<\/p>\n<p>You have three ways of unlocking LifePod XR\/XT either a master code, biometric scanner, or the included keys.<\/p>\n<p><iframe title=\"LifePod XR\/XT Unlocking\" data-src=\"https:\/\/player.vimeo.com\/video\/873875326?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>Important!<\/strong> Do not undo the compression latches until the unit has been unlocked\u00a0first. Undoing the compression latches first may cause binding on the lock mechanism and will not unlock.<\/p>\n<p><strong>Tip! <\/strong>Your LifePod can protect your belongings against the elements using the side compression latches alone. For extra security, lock the unit with the lock pad as needed.<\/p>\n<p><strong>Troubleshooting!\u00a0<\/strong><span style=\"text-decoration: underline;\">If the lid does not open when unlocked<\/span>, close both compression latches and unlock the unit again to free the lock mechanism.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Master Code<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Touch activated 4-digit backlit LED capacitive keypad.<\/p>\n<p>First tap the lock pad to wake the unit up. When the keypad lights up, your LifePod is awake and ready to accept the code. Enter the master code. (The default master code is 1-2-3-4). When the code is correct, the status LED will turn GREEN and the lock will disengage. Undo both side compression latches, and you can open the unit.<\/p>\n<p><iframe title=\"LifePod XR\/XT Unlocking\" data-src=\"https:\/\/player.vimeo.com\/video\/873875326?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Biometric Scanner<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Capable of storing up to 20 unique fingerprints.<\/p>\n<p>Simply scan an authorized fingerprint to unlock LifePod. No need to wake up LifePod. When the scan is authorized, the Status LED will turn GREEN and lock will disengage. Your safe can store 20 unique fingerprint IDs. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users (3-20).<\/p>\n<p><iframe title=\"LifePod XR\/XT Unlocking\" data-src=\"https:\/\/player.vimeo.com\/video\/873875326?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Backup Keys<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Included backup manual keys are provided to unlock the unit if the battery dies.<\/p>\n<p>To unlock LifePod, simply open the protective cover at the front of LifePod. Insert one of the backup keys, and turn the key clockwise 90 degrees.<\/p>\n<p><strong>Important!<\/strong> The manual key can not lock LifePod.<\/p>\n<p><iframe title=\"LifePod XR\/XT Unlocking\" data-src=\"https:\/\/player.vimeo.com\/video\/873875326?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Tamper Indicator<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>If the Status LED is solid RED when awake, this means the unit has detected that an incorrect code has been entered or an unauthorized fingerprint has been scanned (biometric model). You can clear the tamper indicator by entering the correct master code or scanning an authorized fingerprint.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Locking<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>With a 9V battery installed, you can lock your LifePod safe.<\/p>\n<p><iframe title=\"LifePod XR\/XT Locking\" data-src=\"https:\/\/player.vimeo.com\/video\/873874892?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>1) <\/strong>Close the unit and engage the side compression latches.<\/p>\n<p><strong>2)<\/strong> Press and hold the lock pad for 2 seconds.<\/p>\n<p><strong>Tip!<\/strong> Your LifePod can protect your belongings against the elements using the side compression latches alone. For extra security, lock the unit with the lock pad as needed.<\/p>\n<p><strong>Important! <\/strong>The manual key can not lock LifePod.<\/p>\n<p><strong>Important!<\/strong> Before locking your LifePod, always be sure the side compression latches are latched closed first. This will ensure the locking mechanism engages properly.<\/p>\n<p><strong>Troubleshooting!<\/strong> If the unit is not locking properly try the following: Before locking your LifePod, always be sure the side compression latches are latched closed first. This will ensure the locking mechanism engages properly.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>LED Indicators<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><strong>Status LED: <\/strong>The status LED will provide feedback on various commands. It will light GREEN when correct codes are entered and RED when an incorrect code is entered.<\/p>\n<p><strong>Tamper Indication: <\/strong>If the status LED is solid RED when awake, this means the unit has detected that an incorrect code has been entered. You can clear the tamper indicator by entering the correct master code.<\/p>\n<p><strong>Battery Indicator: <\/strong>When the unit is awake, the battery indicator will light either GREEN or RED. Green indicates the battery has sufficient power, and Red indicates the battery is in need of replacement.<\/p>\n<p><strong>Lock Pad: <\/strong>The lock pad illuminates RED only when the unit has been locked using the keypad, and requires the use of the master code to unlock it. When locked, and the unit is awake, the lock icon will be solid RED.<\/p>\n<p><strong>Tip!<\/strong> If the lock icon is solid RED, do not undo the side compression latches to open the unit. This means the internal lock is engaged and should not be opened. Enter the master code to unlock the unit, as indicated by the lock icon light going OFF. It is now safe to undo the side latches and open the unit.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Interior LED Light (20 seconds by default)<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>The interior LED light will come on when the lid is open and stays on for about 20 seconds by default. You have the option to disable the light, or extend the light to stay on longer.<\/p>\n<p><strong>1.<\/strong> To toggle the interior LED light options you need to wake up LifePod by tapping the center Lock Pad then press and hold keys &#8216;1&#8217; and &#8216;4&#8217; together.<\/p>\n<p><strong>2.<\/strong> The status LED will indicate the selected light setting.<\/p>\n<ul>\n<li><b>Status LED Solid RED:<\/b> Interior Light is OFF<\/li>\n<li><b>Status LED Solid GREEN:<\/b> Interior Light stays on for 20 seconds.<\/li>\n<li><b>Status LED Flashing Green:<\/b> Interior Light stays on for 60 seconds.<\/li>\n<\/ul>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Sound (ON by default)<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>By default, the sound is ON.<\/p>\n<p><strong>1.<\/strong> To toggle the sound ON\/OFF you need to wake up LifePod by tapping the center Lock Pad then press and hold keys \u20182\u2019 and \u20183\u2019 together.<\/p>\n<p><strong>2.<\/strong> The status LED will flash RED indicating OFF or GREEN indicating ON.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Delete Fingerprints<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>To delete all the stored prints on the LifePod XR\/XT, wake the unit by tapping the lock pad so all the keys light up RED. Immediately, press and hold keys &#8216;1&#8217; and &#8216;3&#8217; together for 3 seconds (until the keys turn RED) then enter your master code to delete all fingerprint IDS.<\/p>\n<p><iframe title=\"LifePod XR\/XT Deleting Fingerprints\" data-src=\"https:\/\/player.vimeo.com\/video\/873868765?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Using the Micro USB Port<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>A micro-USB port is built into LifePod behind the front protective rubber cover.<\/p>\n<p>In the event the battery dies while traveling, and you do not have access to the backup keys, you can power on the unit using the backup micro-USB port.<\/p>\n<p>Simply open the rubber cover and plug in a micro-USB cable (not included) into the port. While the cable is plugged into an external power source, LifePod will function normally allowing you to enter the code and open the unit.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Steel Security Cable<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><strong>Included is a steel security cable that can be used to secure the LifePod to a fixed object.<\/strong><\/p>\n<p>1) First wrap the looped end of the cable around an object of your choice, such as a seat bracket under your vehicle\u2019s seat.<\/p>\n<p>2) Pull the adapter piece through the loop, and cinch tight.<\/p>\n<p>3) Place the adapter piece in its slot in the LifePod, and close the lid.<\/p>\n<p><iframe title=\"LifePod XR\/XT Steel Security Cable\" data-src=\"https:\/\/player.vimeo.com\/video\/874864383?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 45px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div id=\"troubleshooting\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1597554604814 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 style=\"text-align: center;\">Troubleshooting<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 42px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Lost My Keys<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>To order a set of keys, or steel cable, fill out our <a href=\"https:\/\/form.jotform.com\/VaultekSafe\/spareparts\" target=\"_blank\" rel=\"noopener noreferrer\">Spare Parts form<\/a>.<\/p>\n<div class=\"vc_toggle vc_toggle_simple vc_toggle_color_black vc_toggle_size_sm vc_toggle_active\">\n<div class=\"vc_toggle_content\">\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Will Not Lock<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><strong>With a 9V battery installed, you can lock your LifePod safe.<\/strong><\/p>\n<p><iframe title=\"LifePod XR\/XT Locking\" data-src=\"https:\/\/player.vimeo.com\/video\/873874892?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>1) <\/strong>Close the unit and engage the side compression latches.<\/p>\n<p><strong>2)<\/strong> Press and hold the lock pad for 2 seconds.<\/p>\n<p><strong>Tip!<\/strong> Your LifePod can protect your belongings against the elements using the side compression latches alone. For extra security, lock the unit with the lock pad as needed.<\/p>\n<p><strong>Important! <\/strong>The manual key can not lock LifePod.<\/p>\n<p><strong>Important!<\/strong> Before locking your LifePod, always be sure the side compression latches are latched closed first. This will ensure the locking mechanism engages properly.<\/p>\n<p><strong>Troubleshooting!<\/strong> If the unit is not locking properly try the following: Before locking your LifePod, always be sure the side compression latches are latched closed first. This will ensure the locking mechanism engages properly.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Lid is Not Opening<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>There may be two issues. The lid is pressurized or you need to free the lock mechanism.<\/p>\n<p><strong>Lid is Pressurized<\/strong><\/p>\n<p class=\"p1\">If the lid is having issues opening it is likely pressurized. Open the front key cover to release the pressure.<\/p>\n<p><iframe title=\"LifePod XR\/XT Pressurized Lid\" data-src=\"https:\/\/player.vimeo.com\/video\/873870226?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>Free the Lock Mechanism<\/strong><\/p>\n<p>If the lid does not open when unlocked, close both compression latches and unlock the unit again to free the lock mechanism. Before locking your LifePod, always make sure the side compression latches are latched closed first. This will ensure the locking mechanism engages properly.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Keypad is Flashing Red<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>The battery is likely bad. Test the normal function by removing the battery and plugging in a micro-USB cable to the micro-USB port. If the unit resumes normal function then the installed battery is bad. We recommend a brand name battery like Duracell or Energizer.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>New Battery Is Not Working<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Test normal function by removing the battery and plugging in a micro-USB cable to the micro-USB port to power the unit so you can unlock and replace the battery. We recommend a brand name battery like Duracell or Energizer.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Low Fingerprint Success Rate<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><strong>Try the following if you are experiencing a low success rate with the fingerprint scanner.<\/strong><\/p>\n<p><strong>Let\u2019s perform a soft reset of the scanner by deleting the fingerprints on the safe.<\/strong> Wake the unit by tapping the lock pad so all the keys light up RED. Immediately, press and hold keys &#8216;1&#8217; and &#8216;3&#8217; together for 3 seconds until all the keys turn RED then enter your master code to delete all fingerprint IDs. Now let\u2019s try reprogramming your fingerprint using the helpful tips below.<\/p>\n<p><iframe title=\"LifePod XR\/XT Deleting Fingerprints\" data-src=\"https:\/\/player.vimeo.com\/video\/873868765?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><strong>Fingerprint TIPS!<\/strong><\/p>\n<ol>\n<li>Be sure your finger is flat against the scanner (parallel to safe) and your cuticle is over the center of the scanner (this allows the scanner to read where most of the fingerprint details are located).<\/li>\n<li>During the 5 scan programming process for each finger, slightly repositioning your finger after each scan will store more information and increase your success rate.<\/li>\n<li>Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/li>\n<li>To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/li>\n<\/ol>\n<p><strong>Program the First Print<\/strong><\/p>\n<p>1) Tap the lock pad to wake the unit up.<\/p>\n<p>2) Quickly tap the program button.<\/p>\n<p>3) When the &#8216;1&#8217; key starts blinking place your fingerprint on the scanner. Place, lift, and rotate until all four keys light up.<\/p>\n<p>4) Test to see if the safe will open using your fingerprint.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Still Need Help?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Please email our support team at support@vaulteksafe.com. Be sure to provide your order details and the issue you are experiencing. We look forward to getting this resolved for you!<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 45px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1597554604814 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 style=\"text-align: center;\">FAQ<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 42px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>What to do if I&#039;m missing the keys?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Email our support team at support@vaulteksafe.com. They would be more than happy to help you out.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Why is the lid not opening?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>If the lid is having issues opening, it is likely pressurized. Open the front key cover to release the pressure.<\/p>\n<p>If the lid does not open when unlocked, close both compression latches and unlock the unit again to free the lock mechanism.<\/p>\n<p><iframe title=\"LifePod XR\/XT Pressurized Lid\" data-src=\"https:\/\/player.vimeo.com\/video\/873870226?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Why is the battery flashing?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>If you snap the battery in and the keypad is flashing then your battery is likely low. Replace the battery with a new 9V Alkaline battery. We recommend a brand name battery like Duracell or Energizer.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Why is the battery not working?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Test normal function by removing the battery and plugging in a micro-USB cable to the micro-USB port to power the unit so you can unlock and replace the battery. We recommend a brand name battery like Duracell or Energizer.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>How to install accessory and remove modules?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><div class=\"page\" title=\"Page 11\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>LifePod XT features (7) slots that can be used to attach accessory modules. <\/strong><\/p>\n<p><strong>Installing:<\/strong> When aligning modules, be sure to use the wide set of tabs in the back. Drop in place and slide backwards to lock.<\/p>\n<p><strong>Removing:<\/strong> First lift up the front edge of the module and slide the module towards you to release.<\/p>\n<p><iframe title=\"Installing and Removing Modules\" data-src=\"https:\/\/player.vimeo.com\/video\/698431207?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p>Still having issues? Please contact our support team via email at support@vaulteksafe.com.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Why is the manual key not locking LifePod?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><div class=\"page\" title=\"Page 11\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>The manual key can not lock LifePod. It only unlocks the unit. To lock simply, press and hold the lock pad for 2 seconds. A 9V Alkaline battery needs to be installed.<\/p>\n<p><iframe title=\"LifePod XR\/XT Locking\" data-src=\"https:\/\/player.vimeo.com\/video\/873874892?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Why is the scanner experiencing a low success rate?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><div class=\"page\" title=\"Page 11\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Let\u2019s perform a soft reset of the scanner\u00a0by deleting the fingerprints on the safe. Wake the unit by tapping the lock pad so all the keys light up RED. Immediately, press and hold keys \u20181\u2019 and \u20183\u2019 together for 3 seconds until all the keys turn RED then enter your master code to delete all fingerprint IDs. Now let\u2019s try reprogramming your fingerprint using the helpful tips below.<\/p>\n<p>Fingerprint Tips!<\/p>\n<ul>\n<li>Be sure your finger is flat against the scanner (parallel to safe) and your cuticle is over the center of the scanner (this allows the scanner to read where most of the fingerprint details are located).<\/li>\n<li>During the 5 scan programming process for each finger, slightly repositioning your finger after each scan will store more information and increase your success rate.<\/li>\n<li>Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.<\/li>\n<li>To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.<\/li>\n<\/ul>\n<p>Program the First Print<\/p>\n<p>1) Tap the lock pad to wake the unit up.<\/p>\n<p>2) Quickly tap the program button.<\/p>\n<p>3) When the \u20181\u2019 key starts blinking place your fingerprint on the scanner. Place, lift, and rotate until all four keys light up.<\/p>\n<p>4) Test to see if the safe will open using your fingerprint.<\/p>\n<p><strong>Having issues?\u00a0<\/strong>Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>How do I unlock the case if the battery is dead but the case is locked?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><div class=\"page\" title=\"Page 11\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Plug a micro-USB cable into the front micro-USB port to power the unit so you can unlock and replace the battery.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_black  vc_toggle_size_sm\"><div class=\"vc_toggle_title\"><h4>Can I travel through US Customs or TSA security at airports?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yes, LifePod qualifies as a secure lockbox for traveling. If transporting firearms, be sure to inform your airline agent when checkin in due to Federal law. Be aware, that you may be asked to open your LifePod, and person having the master code should be present in case such a request is made by a government authority.<\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 45px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div id=\"manuals\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1597554604814 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 style=\"text-align: center;\">Manuals<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 42px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_sky vc_toggle_color_inverted vc_toggle_size_lg\"><div class=\"vc_toggle_title\"><h4>Available Manuals<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>The following digital product manuals are available for use.<\/p>\n<p><a href=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2024\/04\/Vaultek_LifePod_XR_User_Manual_REV_060723_SM.pdf\">LifePod XR<\/a><\/p>\n<p><a href=\"https:\/\/vaulteksafe.com\/wp-content\/uploads\/2024\/04\/LifePod_XT_Manual_REV_032924_OPT.pdf\">LifePod XT<\/a><\/p>\n<\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 45px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 45px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1597368058055 vc_column-gap-10 vc_row-o-equal-height vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1597368024196\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 22px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1597160138187\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>Still need help?<br \/>\n<\/strong><\/span><\/h2>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1597371134718\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: center;\"><span style=\"color: #ffffff;\">We&#8217;ve got you covered.<\/span><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_btn3-container vc_btn3-center vc_do_btn\" ><a class=\"vc_general vc_btn3 vc_btn3-size-sm vc_btn3-shape-round vc_btn3-style-modern vc_btn3-block vc_btn3-color-white\" href=\"https:\/\/vaulteksafe.com\/vaultek-company\/vaultek-contact-main\/\" title=\"\">Contact Us<\/a><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 22px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 22px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 22px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><!-- Row Backgrounds --><div class=\"upb_grad\" data-grad=\"background: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #005AF5), color-stop(100%, #0099FF));background: -moz-linear-gradient(top,#005AF5 0%,#0099FF 100%);background: -webkit-linear-gradient(top,#005AF5 0%,#0099FF 100%);background: -o-linear-gradient(top,#005AF5 0%,#0099FF 100%);background: -ms-linear-gradient(top,#005AF5 0%,#0099FF 100%);background: linear-gradient(top,#005AF5 0%,#0099FF 100%);\" data-bg-override=\"0\" data-upb-overlay-color=\"\" data-upb-bg-animation=\"\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"8.0\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Vaultek Support LifePod Series Return to Support Home &gt; LifePod XR\/XT Support Resources Support Resources Get Started Easy to follow setup guide. Get Started &gt; Get to Know Your LifePod Discover the full potential. Get Started &gt; Troubleshooting Need help? Get Started &gt; Manuals Digital product manual. View Manual &gt; IMPORTANT The manual key does... <a class=\"btn moretag\" href=\"https:\/\/vaulteksafe.com\/support\/support-lifepod-xr-xt\/\"> Read More...<\/a>","protected":false},"author":3,"featured_media":0,"parent":190,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page -fullwidth-noheading.php","meta":{"footnotes":""},"class_list":["post-12815","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/pages\/12815","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/comments?post=12815"}],"version-history":[{"count":0,"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/pages\/12815\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/pages\/190"}],"wp:attachment":[{"href":"https:\/\/vaulteksafe.com\/wp-json\/wp\/v2\/media?parent=12815"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}